Johnson Lifts — complaint on your amc services at ceo building, basheerbagh, hyderabad.

Address:

500063

(Kind attention shri. Swaminathan, service head, johnson lifts, hyderabad.)

It is to bring to your notice that 4nos. Lifts are under maintenance of johnson lifts. The agreement was ready and amc service department is not taking any initiative for submission of pg from your end, though every thing is made ready from our end. Unless pg is submitted from your end, a new agreement can not be drawn and unless the new agreement is drawn, the old agreement can not be closed and final bill paid for the old agreement. The complaints on these lifts are not attended stating that amc is not renewed.

Also, as per the procedure followed in cpwd and as per conditions of the maintenance contract for the above work, the services can not be stopped on any account, since the existing agreement is live till a new agreement is made or existing maintenance contract shall continue if there is any delay even on account of release of new agreement..

Complaint on lift no. La-7625 are not being attended for the last 3 weeks and the lift is under breakdown since then. This is creating lot of criticism from the client department. Hence, it is requested to take initiative in resolving the issue and to depute your service engineer with all the required spares immediately without any further loss of time.

With regards,

Vvln joshi,
Ae (E), hcesd-vii, cpwd, hyderabad,
Mobile no. [protected]