Jugnoo — Wallet amount debited

Website:

Www.jugnoo.com

I added 500 rs in freecharge wallet that is linked to jugnoo ..But later they debited my wallet amout without any reason and i have been mailing them more than 20 days but there is no response and customer care calling no automatically gets disconnected ...I am completely fed up ...kindly report and and get me back my 500 rs amout asap..and response on mail id [protected]@gmail.com