[Resolved]  Jukaso Journeys — 3 yr holiday package - return of money

Address:380015
Website:www.jukasojourneys.com

Ahmedabad Branch offerred the 3 yr holiday package with lots of commitments and assurances including all to be documented on a stamp paper in November, 2017. Mr Vivek Rai, Sonu Singh and Ms Jainam Shah had promised all that. Lots of emails and whatsapp messages exchanged, including Ms Payal Khanna from Delhi Office. They dragged the issued for quite some time saying they will get the approval of what all has been assured/ committed. Finally in March Mr Vivek from his Id informed that the co is unable to fulfill its commitment, hence returning the money in a week's time.
Meanwhile I has already sent a written as well as email communication on 4th Dec., 2017 to cancel the membership and return my money.
Thereafter I have emailed so many messages, telephones so many times, whatsapp, twitter but no one is responding/ reverting including the Chairman Mr Rajiv Khanna and MD Yeshuj Khanna.
All communication is going to the dumb ear. Toll free is useless, they can not even share the status...
Pl help me in getting my money returned at the earliest duly committed in writing by Mr vivek Rai on his official mail id.
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Mar 8, 2019
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2019
Jukaso Journeys Customer Care's response
This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same we would request to you please share your membership id so that we can resolve your issues.

Thanks & Regards

Team Journeys
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