[Resolved] Jukaso Journeys — 80 thousand rupees fraud

M. Dulat

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122001
Website:	jukasojourneys.com

I am a resident of gurgaon. There is one company name jukaso journys whose service person name Gaurav gupta ([protected], [protected]) called us and make false statement regarding the trips and the hotel facilities and taken 80K rupees from me. After payment he changed his statement I cancelled the plan on next day and I am taking follow up since last 6 months but they are not giving my money. Even they are not talking in good manner. I have asked my refund status more than 100 times on call and mail but they don't reply. Even I have visit their office in sec. 14 gurgaon. But I am not getting my money. It is a big fraud. I have read on internet about this. many people got stuck in their fraud. Please take strict action against this fraud company.

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Aug 17, 2017

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Jukaso Journeys Customer Care's response Dear Member,
We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
For Reservations : [protected]@jukasojourneys.com
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.

Aug 17, 2017

Updated by M. Dulat You are frauds. I have cancelled my policy on next day then why don't you refund my money. First you asked me to complete 90 working days. I completed. Then you asked that it will be refund in june mid. Then you said it will be refund till june end. Then you said it will done in july first week. Then you said it will be done in july 2nd week till 14 july. Then you said it will be in july end. Then you said it will be in august first week. Than you said august 2nd week. Than you said august 3rd week. Now you are saiying it will be in august end.
What is this? You are frauds. Govt. should take strict action. I will also register police complaint. You frauds will be return anybody's money. More than 1000 people have been suffured from you. Check the attached photos.

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Comments

M. Dulat

from Mumbai, Maharashtra

My registered ID in jucaso is - [protected]@ymail.com and contact is [protected].

M. Dulat

from Mumbai, Maharashtra

Since last six months I am taking followup but these ###### are not giving my refund. I have made more than 2000 calles and 100's of mails but they don't reply. They are frauds, cheater, in 2015 and 16 there were strikes against them. But they are continuously cheating people and making frauds. Nobody is stopping them. I got frustrated from them. They are frauds, i am sure now they will not give my money. I have tried a lot. Now I will resister police complaint at last. I have no other option for theae frauds.