[Resolved] Jukaso Journeys — Amount paid not converted to EMI | |||||
I visited Jukaso Journeys on 8th Jan 2017. They sell 3 year package to me for 36000/- I made the payment by HDFC Bank Credit Card Contract ID: 47137 I met two persons over there Mayank Bhatia and Dhananjay Mishra and they promised me the amount will be converted to 24 months EMI. 4 days have been passed but still no confirmation received from the company. Request you to take required action asap. Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Apr 21, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team | |||||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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I request you to share your card, transaction and registered contact details at [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.
-Anay
HDFC Bank Customer Assistance