[Resolved] Jukaso Journeys — booking of accomodation

 
1 Review
 CA Sonam Agarwal Jaluka on Jan 3, 2018
At the time of taking membership wehad informed your person about our goa holiday plans in january 2108, they saud that they cpuld provide accomodation, further once the money was paid there was no communication for around 10 days, the contact no of your person was even not reachable, later they confirmed that they will do the flight bookings on the required dates, once we transfer the money, but since we were already having trust issues we said them to book our accomodation and we will book the flights on our own, and now when the flights are booked on smae dates as discussed with them, they are saying no accomodation is available on said dates
Complaint marked as Resolved Mar 10, 2018

Complaint Status


[Jan 03, 2018] Jukaso Journeys customer support has been notified about the posted complaint.
Updated by CA Sonam Agarwal Jaluka, Jan 03, 2018
Please get my money or refunded or my accomodation booked in Goa for 21st jan - 25th Jan and in Mumbai for 25th Jan to 27th Jan, Please my money has got blocked in membership of Jukaso and as flights have been booked, cancellation of same is also not possible
Verified Support
Jukaso Journeys Customer Care's response, Feb 02, 2018
Dear Madam,
We have reviewed your requests applied by you and the agent has responded to your query and informed you that the dates are sold out and he has requested you to please resend us your alternate dates of travel and we will be pleased to provide you service.

Regards

Journeys by Jukaso
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    Customer satisfaction rating
    80%
    Complaints
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    Resolved
    329
    phone
    +41 338 221 543 [Hotel Gasthof Schonegg]
    +41 338 220 485 [Hotel Harder Minerva]
    +41 338 232 313 [Hotel Harder Minerva]
    location
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
    Jukaso Journeys - booking of accomodation