[Resolved] Jukaso Journeys — cancellation of membership 102999

Alam27

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110046
Website:	www.jukasojourneys.com

Hi
I take a membershipof jukasojourneys. Jukasojourneys employees name geetanjali and priyanka gulati suggest me and force to take and they cometted that 12 night, movie voucher parlour voucher, 0% emi and also renting if i don't want to use but now till date i am not received any voucher, or emi intrest amount and no renting and they are not responding my call and msg then i talk to customer care they say amount will be deducted 60% i want full amount. Any how.
Contract number 102999

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Mar 28, 2018

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

Jukaso Journeys Customer Care's response Dear Concern,

Greetings!!!

This is to inform you that this member Ms. Rabiya Khatoon bearer of contract ID 102999, had purchase a 3 years membrship plan on 8th Dec, 2017 and applied cancellation on 10th Feb, 2018, according to company's term & conditions mentioned over purchase agreement duly signed by member this cancellation is falling in our past recession cancellation slab as per same amount deduction is supposed to be of 60%, to inhibit this loss of member, we offer full & final settlement package to members against paid amount which not only justify member's amount but is of more worth then the paid cost by member, our concern department (Retention) will be in touch with member and will provide them best possible resolution to resolve the issue.

Thanks & Regards

Team Journeys