[Resolved]  Jukaso Journeys — cancellation of membership fee required

Address:Ahmedabad, Gujarat, 380015

Jukaso journeys — refund required of cancellation of membership


Toptushar on dec 19, 2018 submit a complaint
Contract id - 99162
Membership id - 184331
Ref. - #1000846

Journeys resorts pvt ltd
I. T. Composite towers,
Plot no. 1, i. D. C.
Mehrauli road,
Gurgaon-122001, india.
For franchise enquiry
Call toll free[protected]
Or write to
[protected]@jukasojourneys.com
To, journeys resorts pvt. Ltd. Dt. 12/05/2018
Administration journeys
It composite towers,
Plot no. 1, i. D. C., mehrauli road,
Gurgaon – 122001,
India.
Email – [protected]@jukasojourneys.com

Ref. - contract id – 99162 and traveller id - 184331

Dear sir,

Myself tushar k. Shah, ahmedabad. As i had taken your club membership on 10/11/2017, on that day i had paid rs.31, 000/= as a down payment (Through card no. 8844), very next day i had paid balance payment of rs.1, 00, 000/= (Through card no. 4545). Total paid rs.1, 31, 000/= to you.

As we had mailed you at [protected]@jukasojourneys.com to cancel our membership on 13/11/2017, through our mail id [protected]@yahoo.com

As you know the reason of cancellation of our membership, all fake promises given by you, even verification call is handled by your sales team. Very shameful for you. Even you had not taken step to return our money. Every time we are getting answer that it is under process. For your knowledge already six month completed although we have not received our membership fee. Your ahmedabad office is closed. Not a single phone is working of your ahmedabad sales team.

We request you to return our money without any deduction and with interest (18%) immediately within 10 days. Otherwise we appeal in consumer court with all applicable expenses will be bare you. This is for your information.

Waiting for your prompt action.

Yourstruly,
Tushar shah ([protected]]) satellite, ahmedabad-380015, gujarat.
[protected]@jukaso.co.in
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Mar 13, 2019
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2019
Jukaso Journeys Customer Care's response
This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same.we would like to inform you that we are unable to process you refund because o[censored]navoidable financial curies in company but we ensure you that you will get your refund of date 15.04.2019

Thanks & Regards

Team Journeys
Oct 01, 2019
Updated by toptushar
Complaint Not Solved, Don't make people fool. Neither you are answering our phone nor replying our mail. My mail ID is [protected]@yahoo.com
Mobile number [protected]
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    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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