[Resolved] Jukaso Journeys — cheated with false commitment | |||
I was called on 5 feb 2017 stating that i won lucky draw of jukaso journeys. In that i was offered 2 Nights stay in select destination and some VLCC vouchers and scratch card. But to avail all this they asked me to with there Mehrauli in there office with my spouse. I visited on same day. After visit they started explaining there membership. As they asked INR 100000 for membership, we denied to take the same. Then offered to just pay INR 10000. In which they committed that i will get 7N/8D Stay for 1 years and some free dinners voucher and rest if want you can renew it. I trapped in that and paid the amount. after sometime i received one kit in which only membership card and document related to membership was there which state only 4N/5D stay. I dropped mail to get information that i was committed to get 7N/8D stay and voucher of lunches and dinners. They replied that you get it after some time. Till now i haven't receive anything. And Now when i asked them for a hotel booking against my membership, they are asking for INR 85000 to do the same. Even they haven't contacted me after taking the amount of INR 10000. Free voucher of 2N/3D is not valid. Was this information helpful? | |||
Mar 10, 2019 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 Jukaso Journeys Customer Care's response This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would like to inform you that at the time talking the membership member sign the agreement for Rs.100000 concept which is for 5 years and everything mention in the agreement if you wants to avail the services you need to pay your membership full amount.without pay your membership your are not eligible for booking all close mention in our norms singed by member. Thanks & Regards Team Journeys | |||
1 Comment | |||
Comments
Hi Jyoti, we will look into this. Please share your concern along with your contact details at [protected]@vlccwellness.com
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
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I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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