[Resolved]  Jukaso Journeys — company not refunding the membership fee

Address:

122002

I had purchased the membership of jukaso journeys in april'17. The hotels and properties shown at the time were highly rated and were the main reason for purchasing the membership.

My membership number is 65522. The dae membership was also offered complimentary to us of which i have not received any id or login content till date.

As of now, on checking the properties, they are significantly downgraded as compared to the ones that were promised to us. I tried making a reservation in march-april this year at corbett, and was told that i can't have the promised property. Now that property, manu maharani, is not even in the list of jukaso properties.

This is clearly gross misleading on the part of jukaso. The current properties don't deserve the amount i had paid and therefore, i wanted to revoke my membership.

The jukaso team has not responded on the revoking of membership as well as refund despite repeated mails and hence, i have decided to approach the consumer forum for the resolution.

Please help me in getting the refund from the jukaso journeys. It is a complete fraud organization.