[Resolved]  Jukaso Journeys — complaint against : journeys by jukaso on account of cheating, mis-selling and mis-representation of the fact and deducting my money.

Address:New Delhi, Delhi, 110092

We would like to inform that we (Me and my wife) attend the meeting with narayan singh (Cme id 307) and rahul dated 1/10/2017 at sundar nagar jucaso guest house regarding offer free win voucher and tour accommodation but during the meeting he explain about their membership and hotels. All the membership details were presented to us and was told that we can cancel membership and my amount we will be refunded. They offered me a 5 years membership for rs. 75000/-. Then at the end of the meeting i asked about membership fee he told me 75000 for 5 years. I told to him it is very costly and i can not afford big amount then he told me you can pay emi base and first emi will pay after 45 days. Your emi amount will be 3230. He did not tell us you have to pay full amount at the time joining of this membership he got my credit card and entered 60000 amount but transaction failed due to low balance after this failed transaction he asked about my credit card limit then i told him my credit card limit is rs 34000 and i used amount of rs 26000 and balance amount is rs 8000 then he stated to comment on me regarding my financial status as well as bad behavior to us we felt very embarrassing on his loose comment. We thought, we have to pay first emi amount and rest of amount will pay further emi. He deducted my credit card balance amount and told to me the balance amount will have to pay within 5 to 10 days but i do not want to continue my membership and still i did not get membership application copy. I got contract copy only and there are lots of detail entered wrong like my name spelling, dob, doa, my wife dob etc. The given copy is also not readable.
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Dec 18, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Oct 06, 2017
Updated by mukeshshobha
Plz help to resolve my problem I cant take any service by them and I don't want to give my hard earned money to this ford company.
Oct 06, 2017
Updated by mukeshshobha
Can you please take appropriate action against them.
Verified Support
Nov 17, 2017
Jukaso Journeys Customer Care's response
Dear Member,
We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
For Reservations : [protected]@jukasojourneys.com
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Complaint comments 

Comments

Dear Mr. Mukesh,
We need to fight together against the fraud company. lets contact all who have been cheated by the company.
We have created whats app group called Jukaso fraud victim. Please join hand
My mail ID: [protected]@yahoo.co.in phone [protected]
We should plan our strategy collectively. We need to reach ministry level to counter the company. contact as many as you can who became the victim.
samad hossain

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