[Resolved]  Jukaso Journeys — did not get refund

Address:122001

Hi,

I have a terrible experience with journeys by jukaso. They made all the fake promises.
I took the membership in july and immediately cancelled it within 24 hours.
After that have been following up continuously with them but neither they respond on my emails nor they pick my calls.
I am really frustrated now and want my refund asap.
Also would like to let everyone knows not to entertain any body from jukaso. They are big fraud comapany.
Also request all to unite together and drag this company to court.
My membership id is: 134917.
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Mar 7, 2019
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Oct 27, 2018
Updated by [email protected]
I haven't got any call from Jukaso till now neither are they responding to my call.

Please at least give me an update as its already been 90 days i requested for the cancellation.
Verified Support
Feb 02, 2019
Jukaso Journeys Customer Care's response
This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would like to inform you that we are unable to process your refund because o[censored]navoidable financial cruise in our company but we ensure you that you will get your refund of date : 30.04.2019

Thanks & Regards

Team Journeys
Feb 02, 2019
Updated by [email protected]
Hi Team Jukaso,

Last time also feb was given as a date when my refund will be processed and now again you have extended it till april.

Its already been a year now.

Can you expedite this and give my money back.
Apr 26, 2019
Updated by [email protected]
May i know on what ground the complaint is marked as resolved.

I have not got any response from Jukaso till now. They are not even picking up the phone.
Complaint comments 

Comments

When we went to their office we got to know it didn't exist... I took a package in march 2018...when ever asked for booking a hotel they always gave some excuse...now even their ph.no. are not getting through...plz help
Hi Team Jukaso,

Last time also feb was given as a date when my refund will be processed and now again you have extended it till april.

Its already been a year now.

Can you expedite thia.

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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