[Resolved]  Jukaso Journeys — fraud and mental harassment

Address:Gurgaon, Haryana

I purchased jukaso package for 3 years mini pack at cost of 45000 from main office plot number 1, idc mehrauli road, gurugram-1220001. However after going through agreement found that whatever they discussed and promised with us and what is written in contract is different.

Based on that this, i do not want to continue.

Please find the details below:

1) they will be given 11n/13d stay at jukaso properties and this is for three couples means 3 room to be booked for every 11n/13d per year.

2) no one told us about any dae booking for which i have to pay extra 1000 rs.
Initially they told me that pay minimum 10000 rs. From dabit card while they asked for credit card initially. They swiped my dabit card and took 10000 from it.

Sales manager mr. Girish ranjan told me all above details but after getting 10000 he turned back from his talk.
He committed to return my money with deduction of 3000 rs after two days but after so much followup he is not refunding my money and also not picking my call.

I am mentally disturb from last 10 days because of these peoples.
Now they are torturing me by doing calls at my wife mobile number.

Please take a legal action against section 420 fraud and mentally harassment and help to get my money back.
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Jan 9, 2018
Complaint marked as Resolved 
After regular followup they have returned 7000 rs after detection of 3000 rs from total amount submitted.
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2018
Jukaso Journeys Customer Care's response
Dear Sir,
We have received you complaint and we have forwarded it to the concerned department and they will contact you shortly.

Regards

Journeys by Jukaso
Complaint comments 

Comments

They have returned 7000 Rs on 08/01/18 after deduction of 3000 from total amount submitted.
Thanks to solve my complaint.

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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