[Resolved]  Jukaso Journeys — Fraud done by jukaso people contract id 20978

Address:

Gurgaon, Haryana, 122001

Me and my wife were invited by jukaso inn sunder nagar for attending their membership plan where we booked their 2 years mini membership plan. We paid 25, 000/- to” journeys “on 26th June’16 through my credit card. Your executive promised many extra perks like free dinner coupons worth 5000, vibes coupons worth 10000/- every year, discount dairy, 2n stay in any of the jukaso property along with 22 night stay in 5 start hotels all over the globe every year in their 2 years’ membership plan. I was just given an agreement copy of the same as you said that i would be getting a membership kit within 15 to 30 days of the booking and all the above will be a part of it.

Soon in 2 days after purchasing the same i read the reviews of jukaso journeys online where i was shocked to know that the company is a fraud and have cheated hundreds of me already in last 3 years. I also read that more than 5 firs were registered against you. Lots of agitations and poster marches have been already carried out for victim’s money refund.

I immediately tried booking 2 nights stay in one of your properties considering myself lucky and distinguish from all other victims but alas. Executive asked me to deposit 25000/- extra amount as it is for 5 years membership, I have explained that Mr. Kripa Shankar Pandey told me that it would be for 5 years but your membership will be valid for two years and I don't have to pay any extra amount, It’s been more than 80 days since then and i have just got 3 emails but after then they are not responding to my numerous emails. The customer care number and the executive who sold the membership plan are not responding to my numerous phone calls and messages.

I went back to them asking an answer to all the fake commitments and this fraud plan and got to know that the same people selling their plans to new innocent people and no action has been taken by police despite so many complaints to stop the new incidents to happen.

Now more than 15 emails have been sent to jukaso registered email address but only once or twice we have received an apology for the late response followed by another false commitment of a call back very soon, but i haven't got any call to communicate the date of refund or acknowledgment even.

Incident date :26th june 2016
Place: jukaso inn, sundar nagar, new delhi
Name of sales executive: kripa shankar pandey :[protected]
Mode of payment: HDFC credit card

Contract id:20978

Satyam Anand