[Resolved]  Jukaso Journeys — have received membership cancellation request email today

Jun 29, 2018

Jukaso Journeys Customer Care's response Dear Concern,

Greetings!!!

This is in reference to member's complaint, would like to inform that member Mr. Rohit Ishan bearer of contract ID 128767, visited our corporate office Gurgaon for a meting and demanded booking against G.V in Switzerland, for which he was supposed to pay taxes (CHF) and over Gift Voucher member needs to pay taxes to avail voucher is clearly mentioned, but member denied to pay same, how could one say it wasn't informed when same is printed over the piece of document, also member wanted booking against his membership regular nights, at that point of time member couldn't travel Switzerland and he had purchased the smallest introductory plan, and we need to give preferences to member's who had purchased our Peak and Higher Peak Season plan, it was member's decision that his membership should be cancelled as member was too much hyper, so the cancellation was marked on behalf of same, However now as he had given his written consent we have terminated his cancellation and he can avail his services, as per benefits offered according to his agreement, and booking is always subject to availability.

Regards/ Team Journeys