[Resolved]  Jukaso Journeys — Holiday Membership - Jukaso

Address:	Panchkula, Haryana, 134112
Website:	Jukasojourneys.com

I have taken a membership in a promotional event at Zirakpur on 4th of Aug 2016. I had agreed on that offer on the condition that i would need Hotels in Punjab & Haryana for which the executive assured me that they have lots of tie ups in required Area and she will provide me list of properties in a hour or so. So I had paid partial payment of Rs 50000 out of 75000 and told that I will pay rest of amount after I will get the list of properties. But the list she had sent me was shacking as there was no tie ups in said area. At that very moment I realized it that I have been cheated, so I called the executive and she assured me that she will provide precise list by next day. Which was suspicious so within 3 hours of payment I have dropped a mail to Jukaso's customer care that if their executive will fail to provide said list I would like to cancel the membership. And next day as expected I haven't got any such list. so I had applied for cancellation.

so when I asked to customercare for refund they had told me that As its clearly mentioned in terms and conditions in the agreement that it will take 90 days to process the refund.which was illogical as I haven't even paid full amount and mailed within 3 hours of payment. However I have waited for 3 months and when I still not got any refund I have followed for same in month of Nov. At that time Customer care executive told me that my refund is in process and I will get the same in first week of December. so I did called in first week of Dec, now I was told that its still in process and I will get it by end of December or at the most first week of January. so when I called in first week of January I was told that its at last stage and I will get it by end of January. And now I got a call from Jukaso customer care that It will take another two months to process my refund. I have patiently waited for almost half a year and now its enough.Please help me to get my refund.