[Resolved]  Jukaso Journeys — jukaso journeys fraud by company and not refunding the 25k,

Address:New Delhi, Delhi

Dear sir we withdrawn our membership on 17 october 2017within 10 days according to your policy and cannot get any confirmation regarding that we are facing many problems regarding this sir our contract id: 94683, contact number [protected].
We take this policy on 10 october 2017, for amount of 25000 for 3 year with the facility that we will get total 33 nights for three year i. E. 11nights per year. When we called on toll free no then they told that we have to pay more 25000 to avail all services. Toll free representative also told that we can't avail the dae service also. The representative at sundar nagar jukaso hotel told during the purchase of membership and after taking it the toll free representative giving different information is totally miss leading and making fraud.

We have submitted online withdrawal request on website [protected]@jokasojourney.com on 17 october 2017.

As per contact term and conditions you have to charge 5000 as a administrative charges and refund remaining amount, but now you are adding extra 30% taxes (Gst) on amount and saying will refund balance amount i. E. Only 12000. Which comes under the total fraud and looting innocent people money.

Means खाया पिया कुछ भी नाही और खर्चा चारा अणे।।
Please refund 25000 rupees । otherwise i will file a complaint in consumer forum.

Bhalchandra parkhe
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Dec 19, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On :
For General Queries: [protected]@jukasojourneys.com
For Reservations: [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
Complaint comments 

Comments

Sir,
We need to fight together against the fraud company. lets contact all who have been cheated by the company. My mail ID: [protected]@yahoo.co.in
We should plan our strategy collectively. We need to reach ministry level to counter the company. contact as many as you can who became the victim.
samad hossain

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