[Resolved] Jukaso Journeys — Membership of Journeys

 
1 Review
New Delhi, New Delhi District, Delhi, India
 saxenamamta
I have taken the membership of Jukaso Journeys on 01.07.2015. Once the membership is taken now I find that they are no longer picking the phone. No one is coming on line. They have misrepresented the facts to me. I was promised suite and all weather membership. However I am given a studio membership for white season. I am required to login but I have not been given any user id or password neither there is any guidebook for doing so. No one picks up the phone in Jukaso when I call. I wish to resolve my issues within 48 hours otherwise I wish to cancel my membership and get my full refund back. My membership no is M0104103 Mamta Saxena
Complaint marked as Resolved Oct 8, 2016

Complaint Status


[Sep 02, 2015] Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Jukaso Journeys Customer Care's response, Sep 07, 2016
Dear Member,

We thank you for bringing the situation to our attention. We have read and noted the the details of your concern.

If the issue you raised has already been solved, please mark this complaint resolved else share your member id, email address and contact number at: '[email protected]'. Should we need any more details from you during the inquest, we will let you know.

--
Team Jukaso Journeys
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    Jukaso Journeys - Membership of Journeys