Jukaso Journeys — no response from journeys

Address:

Gurgaon, Haryana

Refer to my ticket no 1033196 dt 3/10/19 for reservation for goa from 25th to 28th october 2019. There is no confirmation on the booking as on 22/10/19. Though i have been trying to contact payal khanna through calls / sms / whatsapp ([protected]), there is no response. There is no response on their toll free no. [protected].

Also, there is no response on the refund towards payment made for a shared reservation for goa last year. They could not make the reservation and hence i had to cancel my vacation at the last moment.

Please organise full refund of my membership amount as well as the maintenance amount that i have paid in advance for the full tenure of the agreement.