[Resolved] Jukaso Journeys — non receipt of cancelled membership fee

toptushar

from Ahmedabad, Gujarat

Address:

Ahmedabad, Gujarat, 380015

To, journeys resorts pvt. Ltd.
Con. Id–99162

As i had taken jukaso membership on 10/11/2017, total paid (Through card) rs.1, 31, 000/= to jukaso. As we had mailed them to cancel my membership on 13/11/2017.

Reason of cancellation of our membership, all fake promises & even verification call is handled by your sales team. Every time we are getting answer that it is under process. We have not received our membership fee. Your ahmedabad office is closed. Not a single phone is working.

Tushar shah ([protected])
Ahmedabad

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Mar 20, 2019

Complaint marked as Resolved

Jukaso Journeys customer support has been notified about the posted complaint.

Dec 10, 2018

Updated by toptushar Till date my complaint not solved. 10/12/2018

Verified Support

Feb 05, 2019

Jukaso Journeys Customer Care's response This is in reference to your complaint, we sincerely apologize for all the inconvenience faced by our member because of the same. we would like to inform you that we are unable to process your refund because o[censored]navoidable financial cruise in our company but we ensure you that you will get your refund

Thanks & Regards

Team Journeys

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Comments

Ramtek

from Paravur, Kerala

I cancelled jukaso journey membership of rs 50000/-and jukaso sent me acheque for rs 42600/-after cancellation, but the cheque bounced and the customer care not responding to return my money, pl arrange to return my money