[Resolved] Jukaso Journeys — Not get my refund money

kuldeep.kashyap

from Delhi, Delhi

Address:

122101

Hi My Name is kuldeep kumar my membership id is -25002 i have already cancel my membership within time frame in July month 2016 as per agreement 90 working days they suppose to give refund cheque but now its Jan 2017 and i dont get my refund cheque.i visited that place in gurgaon now again team said to me come on 10th Jan but not give any confirmation only verbally communication team given to me again and again.i also send so many mails to them but no revert.please do serious action.

Was this information helpful?

No (0)

Yes (0)

Feb 7, 2017

Complaint marked as Resolved

i got my refund cheque but cheque date 27th April 2017

Jukaso Journeys customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2017

Jukaso Journeys Customer Care's response Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members.
I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.
We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too.
For further any queries you can also reach us on below number and e-mail Id
Toll Free No. :[protected]
E-mail Us On : [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.