Jukaso Journeys — not received that were promised by jukaso journeys | |||
The company (Agents mr kuldeep: ph [protected] and mr sunil, ph: [protected]) promised three family members dubai trip (7n/8d) plus 25 years membership costing 215000/-. But now denying dubai trip. Only offering 25 years membership, which i do not want. Now i do not want to keep relation with this company and wand to discontinue but, not responding when contacted company or mr kuldeep / mr sunil kumar. Contacted trough mail, send cancellation request by post twice, but didn't got any type response. Date of payment: 12. Aug 2017 Travel id: 173485 Sk samad hossain Preet vihar, delhi-110092 [protected]@gmail.com Was this information helpful? | |||
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Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Jukaso Journeys Customer Care's response Dear Member, We have gone through your queries and understood that you have been not given full information. We are sending more than 200 members every month for holidays across our properties and associated properties. Yearly approx. we are sending more than 2000 members and more than 4000 room nights are allotted to members. I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself. We would also like to inform you that we have now our presence in Shimla, Manali, Masoorie, Bhimtal, Goa & Udaipur with our associated properties. Now you can opt for a holiday there too. For further any queries you can also reach us on below number and e-mail Id Toll Free No. :[protected] For Reservations : [protected]@jukasojourneys.com E-mail Us On : [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||
 2 Comments | |||
Comments
I am not not talking that you are not sending customers to different locations, rather saying that: you lied about Dubai tour which was promised. Why didn't you responded of mail or letter rather responded when registered a complaint. You have worst customer care service. With this experience I am not going to keep relation with you. Only option is visible to me is cancellation. I already informed about your behavior to Delhi CM and Prim minister and already received the docket no. I just waiting few more days and will give you proper reply.
sk samad hossain
sk samad hossain
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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My membership number is 48584.
Meenakshi
We need to fight together against the fraud company. lets contact all who have been cheated by the company. My mail ID: [email protected]
We should plan our strategy collectively. We need to reach ministry level to counter the company.
samad hossain