[Resolved]  Jukaso Journeys — Refund money against the application form

The team of Jukaso is not trustworthy and giving fake commitment. In this service industries no one gives the fake commitment. From the sales team to retention team every one is giving the fake commitment. Trailing emails are given for your better understanding.

Jagmohan Kam - [protected]


Ms Payal/ Mr. Haider
I had visited yesterday as given time and date for collection of my membership refund cheque.
After lot of discussion, you have assured me to give date for 29th Jan 16 for full refund of around 85 thousand.
You are requested to kindly release the payment tomorrow positively without further delay as I require this money back for some genuine reason.
I will be very grateful to you.
Thanks
JAGMOHAN KAIM
M [protected]
[protected] Forwarded message[protected]
From: Jagmohan Singh Kaim
Date: 23-Jan-2016 3:27 pm
Subject: RE: Cancellation of application no. 387 : for 5 years membership
To: journeys
Cc: [protected]@gmail.com

Dear Team Journey,

With reference to telephonic discussion had with Ms Payal and she has given me the time on Wednesday i.e 27th Jan 16 after lunch for collecting my payment cheque.

Ms Payal / Mr. Haider : You are requesting to kindly don’t linger on the issue.

Warm Regards
Jagmohan Kaim
M [protected]


From: journeys [mailto:[protected]@jukaso.co.in]
Sent: Wednesday, January 20, 2016 3:02 PM
To: Jagmohan Singh Kaim
Cc: [protected]@jukaso.co.in
Subject: RE: Cancellation of application no. 387 : for 5 years membership

Dear Mr. Kaim,

Greetings!!

This is in reference to your mail, we sincerely apologize for the delay and all the inconvenience faced by you because of the same. However, Ms. Payal will get back to you on Saturday to inform the exact status of your refund.
We value your time and efforts in writing to us.

We shall highly appreciate your patience in this regard.


Thanks & Regards,

Team


From: Jagmohan Singh Kaim [mailto:[protected]@godrej.com]
Sent: Wednesday, January 20, 2016 2:36 PM
To: [protected]@jukaso.co.in
Cc: [protected]@gmail.com
Subject: FW: Cancellation of application no. 387 : for 5 years membership

Dear Mr. Haider / Ms Payal,

This refers to visit o[censored]ndersigned at your Gurgoan office and met Ms Payal and Mr. Ashvin for the refund against the cancellation of application form. During the visit Ms Payal have committed to call me 20th Jan 16 to handover the refund cheque. I am still waiting for call from her as only 3 hours are left for a professional day.

Kindly arrange a call or give me time to collect my payment.

Regards
Jagmohan Kaim

From: Jagmohan Singh Kaim
Sent: Saturday, January 09, 2016 11:58 AM
To: '[protected]@jukaso.co.in'
Cc: '[protected]@gmail.com'
Subject: FW: Cancellation of application no. 387 : for 5 years membership

Dear Mr. Haider/ Ms Payal,

This refers to trailing emails and several discussion with your team members for the cancellation of application form, but till now I am not able to receive any firm reply your end.

We need your intervention in this regard to help me out.

I will be thankful to you.

Regards

Jagmohan Kaim
M [protected]


From: Jagmohan Singh Kaim
Sent: Friday, December 04, 2015 5:09 PM
To: [protected]@jukaso.co.in
Subject: RE: Cancellation of application no. 387 : for 5 years membership

Dear Payal
We have tried your nos and dropped messages several times but you didn't revert to me.
You was supposed to revert to me on 24th Nov 15 according to your email but till now nobody have contacted me.
Kindly respond on priority as discussed during our earlier visit.
Regards
Jagmohan Kaim
On 23-Nov-2015 1:13 pm, [protected]@jukaso.co.in wrote:
Dear Mr. Kaim,

Greetings!!

This is in reference to your meeting with Ms. Payal, we humbly request you to kindly give us one more day to look into your matter so that we will come up with the best resolution. You will get a call from Ms. Payal once she will discuss it with Seniors.
We highly appreciate your patience in this regard.


Thanks & Regards,

Team


From: [protected]@jukasojourneys.com [mailto:[protected]@jukasojourneys.com]
Sent: Friday, October 30, 2015 12:55 PM
To: 'Jagmohan Singh Kaim'; [protected]@jukaso.co.in
Cc: deep.[protected]@jukasojourneys.com; [protected]@gmail.com; 'Shubham'; [protected]@gmail.com; [protected]@gmail.com
Subject: RE: Cancellation of application no. 387 : for 5 years membership

Dear Mr. Kaim,

Greetings!!!

This is in reference to your meeting with Payal at corporate office we would like to inform you about the discussion and agreement mentioned below:

1. We will reimburse Rs 11250 to your account as soon as possible.
2. We will provide you 4 air tickets worth Rs 4000/- each.
3. 15% discount on Food and beverages at JRPL.
4. Your membership tenure will be extended by 2 years but nights will remain same as discussed.

Additional benefits :

1. We provide you 1 Gift Voucher of 2N/3D stay at JRPL with complimentary breakfast.
2. Food Vouchers worth Rs 1500/- Only Valid at JRPL.
3. Surat Diamonds worth Rs 5000/-

Kindly acknowledge the above points so that we can process the required things and welcome kit.


Thanks & Regards

Sumant Kumar
Sr. Executive
Member Relations Department (MRD)
Toll Free:[protected] |E-mail: [protected]@jukasojourneys.com


From: Jagmohan Singh Kaim [mailto:[protected]@godrej.com]
Sent: Thursday, October 15, 2015 7:47 PM
To: [protected]@jukasojourneys.com; [protected]@jukaso.co.in
Cc: deep.[protected]@jukasojourneys.com; [protected]@gmail.com; Shubham; [protected]@gmail.com; [protected]@gmail.com
Subject: Cancellation of application no. 387 : for 5 years membership

Mr. Madhup and Mr. Haider,

This is with reference to subject mentioned for cancellation of my application request no. 387 dated 4th October 2015. The same is being requested due to my personal issues, hence I request you to kindly approve the same and debit the amount of Rs 86250 only which was taken through my HDFC credit card instead of negotiated total amount of Rs 75, 000 only inclusive of every thing.

At the time of negotiation, it was discussed with your team member Mr. Bhim Sen { Executive} and Mr. Deep Sharma { Branch Manager} in presence of Mr. Ragiv Ullah Khan { Take over manager} for the following things:

1. The additional surcharge Rs 11250 will be reimbursed to my credit card within 4 working days.
2. The 5 nos of one side Air Tkts from Delhi to Goa will be provided to undersigned.
3. The membership details will be handed over to