[Resolved] Jukaso Journeys — Refund of Cancellation amount 25K
New Delhi, Delhi, India
Hi Jukasojourney Team, This is Priyanka Priyadarshani visited MGF Mall, Saket office for Holiday voucher. Due to some miss communication misguide 25000/ amount is deducted from my HDFC Credit card number: [protected] without filling the form and other documentation. Since due to my personal reason i could not avail any of the offer provided by Jukas at this point of time. i talked to representative for cancel the transaction, he told me to fill the JHP 5 year form with all the details. Since we cant avail any offer at current situation and same was communicated to the representative as well. Please do needful for this at the earliest. Since we are not interested and it happend without my knowledge. i dnt want to avail any deduction in my amount. Please confirm on my mail. and action on the same the earliest. we have sent 3-4 mail but still not getting proper response from them Regards, Priyanka Priyadarshani
Complaint marked as Resolved Oct 10, 2016
[Sep 04, 2015] Jukaso Journeys customer support has been notified about the posted complaint.
Verified SupportJukaso Journeys Customer Care's response, Sep 07, 2016
We thank you for bringing the situation to our attention. We have read and noted the the details of your concern.
If the issue you raised has already been solved, please mark this complaint resolved else share your member id, email address and contact number at: '[protected]@jukasojourneys.com'. Should we need any more details from you during the inquest, we will let you know.
Team Jukaso Journeys
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