Jukaso Journeys — refund of membership fees

Address:

Pune, Maharashtra, 411014

I am a member of Jukaso journeys ( Mem ID: 86374) since 3 years and purchased this membership for 10 years. I have never get any booking from them. Every time they provided same reason not available. When I contacted similar hotel directly then that hotel had vacant rooms but seems Jukaso is not allowing to book rooms.

I am fed up now and need my membership fees back, as never utilized.
Please let me know when you are able to provide my membership back otherwise need to take this matter further.

thanks
Vijay