[Resolved]  Jukaso Journeys — refund of rs. 70000/- with interest for delay in payment

Address:Gurgaon, Haryana, 122001

On 10/05/2016, a call has been received from caller representing jukaso and informed me that you have gotten two gift voucher having minimum value rs. 10, 000/- per voucher. To collect the gift voucher you have to come in our hotel where all other lucky winner would be there to participate a get together meet which is being organised on 31st anniversary of the hotel. The guy had requested that you should come together with your family member (I. E. Wife and children). Welcome entry and other services would be free of cost. I with my wife and son reached there around 7 pm and after reaching there i was caused to fill a form containing general information like as address, name and other personal information.
Soon after i was introduced with mr. Ankit sing and he started to explain me about holiday and vacation tour plan and their features. During the meeting, we have been a lot of information about the company, its business and quality of membership plan which your company offers to any person who is going to be a member of your company.

And we had been allotted membership after making payment of rs. 70000/- but from otherwise source i came to know the promises made in meeting are false and i should not continue with the hotel.
In that situation, the gap leads to doubts. So i personally request you please refund my entire money i. E. Rs. 70, 000/- which i have paid through credit card on[protected] within two or three days from the receipt of the mail. The mail shall be deemed to have been received once the mail is sent. Because the mail id has been informed me by your caller.
I repeatedly reminding the company to make my payment but the company has not acted on my reminder.

Traveller id: 91612
Contract id : 18831

I request please release my payment along with interest
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Nov 10, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On :
For General Queries: [protected]@jukasojourneys.com
For Reservations: [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
    View all Jukaso Journeys contact information