[Resolved] Jukaso Journeys — refund of rs. 70000/- with interest for delay in payment | |||
On 10/05/2016, a call has been received from caller representing jukaso and informed me that you have gotten two gift voucher having minimum value rs. 10, 000/- per voucher. To collect the gift voucher you have to come in our hotel where all other lucky winner would be there to participate a get together meet which is being organised on 31st anniversary of the hotel. The guy had requested that you should come together with your family member (I. E. Wife and children). Welcome entry and other services would be free of cost. I with my wife and son reached there around 7 pm and after reaching there i was caused to fill a form containing general information like as address, name and other personal information. Soon after i was introduced with mr. Ankit sing and he started to explain me about holiday and vacation tour plan and their features. During the meeting, we have been a lot of information about the company, its business and quality of membership plan which your company offers to any person who is going to be a member of your company. And we had been allotted membership after making payment of rs. 70000/- but from otherwise source i came to know the promises made in meeting are false and i should not continue with the hotel. In that situation, the gap leads to doubts. So i personally request you please refund my entire money i. E. Rs. 70, 000/- which i have paid through credit card on[protected] within two or three days from the receipt of the mail. The mail shall be deemed to have been received once the mail is sent. Because the mail id has been informed me by your caller. I repeatedly reminding the company to make my payment but the company has not acted on my reminder. Traveller id: 91612 Contract id : 18831 I request please release my payment along with interest Was this information helpful? | |||
Nov 10, 2017 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Jukaso Journeys Customer Care's response Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids Toll Free No. :[protected] E-mail Us On : For General Queries: [protected]@jukasojourneys.com For Reservations: [protected]@jukasojourneys.com https://www.facebook.com/journeysbyjukaso/ https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos https://twitter.com/journeys_jukaso Best Regards, Response Team Journeys Resorts Pvt. Ltd. | |||
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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