[Resolved] Jukaso Journeys — Surrender policy W0504046 | |||||
I have taken membership on 04.07.2015 by atm 24730₹ and after that 8451₹ has been deducted from my account.on 08.08.2015 i requested to send my membership kit.i have not received kit upto04.09.2015.i also mailed to surrender my membership on 08.08.2015.i have many mailed regarding this and tried to contact customer care but only assurance was given by customer care to refund my money. you can check my mailes [protected]@yahoo.co.in Was this information helpful? | |||||
Sep 4, 2016 Complaint marked as Resolved Jukaso Journeys customer support has been notified about the posted complaint. Verified Support Aug 04, 2016 Jukaso Journeys Customer Care's response Dear Aditya,
Apologies for the delay in response to your concern. We thank you for bringing the situation to our attention. We have read and noted the entire scenario and are digging into the same.
If the issue you raised has already been solved, please mark this complaint resolved else share your member id, email address and contact number at: '[protected]@jukasojourneys.com'. Should we need any more details from you during the inquest, we will let you know.
We request you to allow us a time span of 7 working days to come back to you with a resolution. We appreciate your patience and cooperation.
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Team Jukaso Journeys
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+91 89 1305 0100 [Jukasotel]
+91 54 2240 6667 [Varanasi]
+41 338 221 543 [Hotel Gasthof Schonegg]
I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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