[Resolved]  Jukaso Journeys — total fraud

They called me saying that you have won gift card and 2n/3d holiday.. Please collect your coupan from city square mall rajori garden
Then they started to explain their holiday package.. Finally they convinced me and my wife for 36000 amount and
We will get 11 n per year for 3 years at jukaso hotels.
But they are totally fraud. When i tried to avail the holidays the number they have given is switched off.
I called jukaso they say that there is no such plan for 11 n
We can give you max 4 n per year.
That too must not be on weekend.
People sitting in jukaso office in city square mall are totally misleading the people.
They are sitting there to cheat our hardearned money.
Even jukaso it suites gurgaon hotel also sold off to ginger.
The mobile no shown on website of jukaso it suites gurgaon comes swithed off.
They say they will refund if you don’t like but when i asked them to refund they say this will take time.
And i am waiting and following since last 1 year for refund.
They are big cheats.
God will not forgive them.
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Nov 14, 2017
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2017
Jukaso Journeys Customer Care's response
Dear Member,
Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number on the below contact number and e-mail ID so as to help you and understand the issue better to resolve.
You can also reach us on below numbers and e-mail Ids
Toll Free No. :[protected]
E-mail Us On :
For General Queries: [protected]@jukasojourneys.com
For Reservations: [protected]@jukasojourneys.com
https://www.facebook.com/journeysbyjukaso/
https://www.youtube.com/channel/UCFqTSj_jlgA0OT6ICqCdjMQ/videos
https://twitter.com/journeys_jukaso
Best Regards,
Response Team
Journeys Resorts Pvt. Ltd.
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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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