[Resolved]  Jukaso Journeys — totally fraud commitments

Address:Gurgaon, Haryana, 122001
Website:jukasojourneys.com

My story of getting into the web of jukaso is not different. They have called us and sold their plan to me. But as there was medical emergency in my family, so i called them for refund after 2 days but their executive told that process will take 90 days and that too in pdc cheques which is total contradictory to what their executive ms chandani told that i can be cancelled any time and refunded immediately. They did not gave any time to read the contract and where it is mentioned about refund policy. Its not been mentioned anywhere that the refund will be done in pdc
Apart from this all the details mentioned in package are fake.
Their executive told that emi will be made through jukaso and will be taxfree but after contacting the bank, that has been totally a fake commitment.
We have told that they have 150+ hotels but according to their website there are only 12 hotels in india.
http://jukaso.co.in/Bookingengine-hotels.php
We were promised to have 4-5 hotels like ramada, itc, obreoi but i dont any of their hotel qualifies for even 3 star..
We were promised studio apartment with facilities like swimming pool gym, spa but neither of their hotel have any facility like this.
Room in these hotel is easily available for 1.5-2k bugs.
* their executive told about for free gym for 5 years but i guess your talwalkers gym do not have branch in dlehi-ncr. Even your executive ms chandani said that they have a branch in sector 10 a gurgaon but thats totally a lie.
http://jukasojourneys.com/gym-membership/
*we were promised to have parlour vouchers for parlors like habeeb's, looks but in the end we were given vouchers for vibes which is a b grade parlor whose vouchers can be taken at any pvr or any other marketing place.
* we were told about booking banquet hall for party or function for free but nothing like that has been mentioned in contract.

Contract id-110951
Member id-196141
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Mar 9, 2018
Complaint marked as Resolved 
Jukaso Journeys customer support has been notified about the posted complaint.
Jan 13, 2018
Updated by bharatsuri
Bharat Suri
[protected]

Verified Support
Feb 02, 2018
Jukaso Journeys Customer Care's response
Dear Sir,
We have received your complaint and the concerned department will contact you shortly.

Regards

Journeys by Jukaso
Complaint comments 

Comments

These type of person are completely fraud named Mr. Salim Zaffar, ms. Chandni, Mr. Ajay Tomar and Mr. Pradeep and There there directors force employee to do these kind of fraud too.
Hello Mr. Bharat
Now what is the status of refund?
Have u got?
I am also a member
bharatsuri's [Complaint's author] reply, Jul 14, 2018
Not yet

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    Jukaso Journeys Phone
    +91 89 1305 0100 [Jukasotel]
    +91 54 2240 6667 [Varanasi]
    +41 338 221 543 [Hotel Gasthof Schonegg]
    Jukaso Journeys Address
    I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road, Gurgaon, Haryana, India - 122001
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