Jumbo Warranty Service — TV repairing purpose

Jumbo Warranty Service — TV repairing purpose

B BrijeshRPatel

My TV is in warranty. When it is not start up I contacted at Ahmedabad jumbo service center. They strictly instructed me to sent my TV there through courier. Also they told that they will pay the courier charges. So I sent my TV there and they refused to receive without informing or talking me. Also they have not informed me. When I called them than I knew. Now they said that they will attend it to my home and I need to pay charges of courier. Also I called many times but they not pick up my phone. This is very very very worse experience with jumbo insurance. So my request is to repair my TV as it is in warranty. When I talked with them I reliase that jumbo is just interested for there premium but not interested to attend the issue timely. Also there service incharge have not a value of customer. Was this information helpful? No (0) Yes (0)
Jumbo Warranty Service customer support has been notified about the posted complaint. Jul 02, 2020 Updated by BrijeshRPatel Kindly revert the same. As i waiting from last one month. Your earlier toll free and other contact no is not working so how can person will contact you. Pl find the attached warranty card and do priority basis for same. Jul 13, 2020 Updated by BrijeshRPatel I talked with the service executive and TV is under repairing from last 8 days and also will repaired within this week. But than after i have not sure answer for delivery after repairing. So is it acceptable that Team can not given answer perfectly. From last week i continued with your team for status of repairing but till they have not sure answer for my TV repairing. So do needful for same. Jul 25, 2020 Updated by BrijeshRPatel Dear sir, There is no one is interested to solve the complaint and TV from Jumbo. It is very worse experience from here. Kindly do needful for repairing of TV and my complaint. Jul 27, 2020 Updated by BrijeshRPatel Now they said that my TV was cracked from front side at the time receiving which is not trustfully as earlier they told that power switch and light need to be repaired (Before 15 days about). So how i can i trust that my TV was broken which is really not acceptable. They all are very careless at service center and are not interested to repair the TV. Do on top priority basis. Jul 31, 2020 Updated by BrijeshRPatel NO one is interested to handle the issue than why this online facility developed ?
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