[Resolved]  Junglee Rummy — 100% cheating company

Address:560009
Website:www.junglerummy.com

One of my friend reffered me to play in junglerummy and i started plying in junglerummy till now i hve played 1200 games and lost more than 50000 and thease people didint gave me single rs bonus and not any other support newcomers who ever want to play in junglerummy please dont play here u will never get any responce and and help from them and the people put ther own players and looting your money
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Jul 13, 2018
Complaint marked as Resolved 
Mr naveen has called me and resolved my problem thank you Naveen
Junglee Rummy customer support has been notified about the posted complaint.
Jul 12, 2018
Updated by Tehgan
Hii Everyone
myself tehgan one of my friend suggested me to join junglerummy for his refference bonus he didnt get any bonus i started playing rummy in this website
i lost 50000 in this website still i reffered one of my friend prashant and these peoples didnt gave me 1 rs bonus also we both played mny 3200rs games there is no single joker in bigger table i didnt won single game in junglerummy 3200 table after loosing 1 lakh together when i asked some bonus for my friend thease people said we are not eligible for bonus i feel what the [censored] website thease people running in 100rs pool rummy game also they are charging 30 rs and after playing 2500 together games not gave 1 rs bonus please guys this is really fraud company please away from this website as much as u can
Verified Support
Jul 13, 2018
Junglee Rummy Customer Care's response
Dear Tehgan,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

We are concerned you feel this way, however, We'd like to inform that Junglee Rummy is one of the leading and India's most trusted Rummy Website. Also, we are committed to giving you the best support at all times. As you confirmed that our team was able to resolve your queries to your satisfaction - hence in future for all your queries, you may get in touch with us directly.

With reference to your bonus request, we would like to inform that the bonuses are extended only if special promotions are being run at a particular point of time and the amount of bonus totally depends on the terms & conditions of those promotions. Hence, it may not be possible for us to honor your request every time.

As a responsible and the fastest growing rummy website in the country, we have taken all possible steps to ensure that we give a fair platform to all our players to try out their rummy skills. Entertainment Rummy is a skill game, winning/losing a game only totally depends on your skills and strategies.

Also, Junglee Rummy is RNG certified and you may find the certification on the link below:
https://www.jungleerummy.com/certification

Please note that as per our terms of service, which you agreed to during registration; it is every player's sole responsibility to play Rummy for entertainment, to the extent that they comfortably can. This is why we offer the option of playing free games and tournaments to all our players. Our goal is always to provide a safe, secure, fair and entertaining skill gaming platform for our users, and we have indeed been enjoying the support of our customers since our launch.

Please remember that rummy is a social game that should be played only for entertainment. Even professionals, who have mastered this game of skill, select to stop playing at certain times.

Here are some additional tips that we'd like you to review with regards to our Responsible Gaming policy to help you in the future: https://www.jungleerummy.com/responsiblegaming

· Strike a balance in your life to check any form of addiction to playing excessively. Never prioritize playing games over other activities that impact your daily life.

· Consider gameplay as a form of re-creation meant for entertainment.

· Keep track of the total time you spend while playing games and limit it.

· If you play cash games, set a limit for your daily/monthly spends and stick to it consistently.

· Always play with a positive mindset and avoid playing in a distressed mood.

· Never play to chase losses and stop playing it if you are on a losing spree.

Thank you for your time.

Regards,

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com
Complaint comments 

Comments

My complaint is document is rejected problem no1.Already use.2.Date of birth mismatch. 3.any document is rejected.plz help me this problem is solved. Already use the email address and document is cleared.then submitted document is accepted.

Junglee Rummy Customer Care's response, Jul 24, 2018
Verified Support
Dear Eswaran,

This is in reference to your account with Junglee Rummy - India's most trusted Rummy Site!

We'd like to inform that your documents were rejected as your Name and Date of Birth mentioned by you at the time of registration was different from your Name & Date of Birth on your Aadhar and PAN card.

You have already sent us an email from your registered email id to support@jungleerummy.com yesterday and we are working on your request. The necessary changes will be done post your documents are verified by our Risk Management team and the status will be updated to you on the email sent by you.

Thank you for your time.

Regards,

Junglee Rummy - India's most trusted Rummy Site.
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com
My USerName Is : akshay6022

My Current Address on JunglleRummy Account Is Manipal, 576104, it should change to "Gavthan, Sarole, Sarole, Solapur, maharashtra -413402"
AND
My Current DOB on JungleeRummy Account is 12/04/1996 and it should change to 18/04/1996

These are the details mentioned on my ADHAR Card

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