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[Resolved]  Junglee Rummy — Account Locked suddenly if i am not using more than 1 month....

With out intimating my account locked suddenly.they told multiple accounts in ur name. but i forgetted user name and password for one account so i created new account and putting money and playing.they locked only playing account,
why they not locked another account its i already fargetted user name and password...they locked only which account is more money that only they will lock...
waste of money Don't play...fully cheeting...
regards
anrgnts
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Complaint marked as Resolved Jan 21, 2017
They called and resolved my issue

Complaint Status


[Jan 19, 2017] Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Junglee Rummy Customer Care's response Jan 20, 2017
Dear Amar,

Greetings from Junglee Rummy!

As discussed over the phone you are requested to confirm the details of the account you feel is locked as we observed that you currently own 2 accounts on our website and both of them are active.

Please note that in case you forget your username & password the same can be reset through the "Forgot Password" link on the website and also by sending an email to [protected]@jungleerummy.com through your registered email-id.

We hope you understand that it is against our terms & conditions to hold multiple accounts on our website. You may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday.

Regards
Team Junglee Rummy
+[protected]:30 AM to 7:00 PM)
Updated by Amarnadhreddy Jan 20, 2017
Dear Sir,

Still i am unable to login user name :anrgnts account please activate that account

regards
amar
anrgnts
Verified Support
Junglee Rummy Customer Care's response Jan 23, 2017
Dear Amar,

Greetings from Junglee Rummy.

As per your discussion with our team on Saurday all your queries are now resolved. For any further queries you may send us an email on [protected]@jungleerummy.com from your registered email-id and we will get back to you on priority.

Thank you for your time and marking the complaint resolved.

Regards
Team Junglee Rummy
+[protected]:30 AM to 7:00 PM)
Complaint comments  1 CommentShareTweet

Comments

hello amarnadh, , , i am harshal pawar, same i have suffered now in depression, they have locked my account and also they will delete it soon because of my complains...i need your support please mail me back on [protected]@gmail.com... i am gonna file a case againd this fraud website so please do support alone i cant win... please support...
and please dont play you will lose everything

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    Junglee Rummy
    Customer Care Service
    Customer satisfaction rating
    63%
    Complaints
    341
    Pending
    112
    Resolved
    187
    Junglee Rummy Phone
    +91 11 6648 1234
    Junglee Rummy Address
    PO Box 6502, New Delhi, Delhi, India - 110027
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