[Resolved] Junglee Rummy — Account Locked suddenly if i am not using more than 1 month.... | |||||
With out intimating my account locked suddenly.they told multiple accounts in ur name. but i forgetted user name and password for one account so i created new account and putting money and playing.they locked only playing account, why they not locked another account its i already fargetted user name and password...they locked only which account is more money that only they will lock... waste of money Don't play...fully cheeting... regards anrgnts Was this information helpful? | |||||
Jan 21, 2017 Complaint marked as Resolved They called and resolved my issue Junglee Rummy customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 Junglee Rummy Customer Care's response Dear Amar, Greetings from Junglee Rummy! As discussed over the phone you are requested to confirm the details of the account you feel is locked as we observed that you currently own 2 accounts on our website and both of them are active. Please note that in case you forget your username & password the same can be reset through the "Forgot Password" link on the website and also by sending an email to [protected]@jungleerummy.com through your registered email-id. We hope you understand that it is against our terms & conditions to hold multiple accounts on our website. You may send us an email from your registered email-id to [protected]@jungleerummy.com else you may call us between 10:30 AM to 7:00 Pm between Monday to Friday. Regards Team Junglee Rummy +[protected]:30 AM to 7:00 PM) Verified Support Jan 23, 2017 Junglee Rummy Customer Care's response Dear Amar, Greetings from Junglee Rummy. As per your discussion with our team on Saurday all your queries are now resolved. For any further queries you may send us an email on [protected]@jungleerummy.com from your registered email-id and we will get back to you on priority. Thank you for your time and marking the complaint resolved. Regards Team Junglee Rummy +[protected]:30 AM to 7:00 PM) | |||||
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and please dont play you will lose everything