Junglee Rummy Complaints &amp; Reviews

E

ErroR1989

from Mumbai, Maharashtra

May 13, 2022

Withdrawal not processed

Since last 2 days my withdrawal request is under verification.

When 1 mail for the same they send drafted emails.
No way to get to customer support executive. U have to communicate only through mail.
Very much disappointed with the services .

Jun 8, 2022

Complaint marked as Resolved

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Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

May 14, 2022

Junglee Rummy Customer Care's response Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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I am suppose to get refund.On 21st April-2022 I got mail saying the some refund will be done in 4 working days and the balance amount will be available in bank with in 21 days.
Still I received zero amount.
So please look into this matter ASAP.

+2 photos

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

May 11, 2022

Junglee Rummy Customer Care's response Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application or you can also reply to the email that our team has sent you.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

May 16, 2022

Updated by domingos gracias I had written many times via your help page but now no one is answering. I have even sent you my bank statement but still no answer.

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My [protected] mobile number junglee rummy account locked pls help me

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May 9, 2022

Verified Support

Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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Address:	JUNGLEE RUMMY POST BOX NO. 6502, NEW DELHI - 110027, PHONE NO. 011-66481234
Website:	jungleerummy.com

Fraud and dummy site. Illegal act done by junglee rummy.
All cards set in favor of their dummy, software, programming players and commissionable players through coding system.

If other players going to win, they shut down their games.

So please cease and paremenently stop this site.

Junglee Rummy customer support has been notified about the posted complaint.

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May 7, 2022

Verified Support

Hello Ronit,

Thank you for contacting Junglee Rummy.

We assure you that we are a responsible gaming platform and we firmly believe in fair play. Please note that wins and losses are entirely based on the player's skills, and we have no control whatsoever over the game. The cards are distributed using a certified Random Number Generator that deals cards absolutely randomly, ensuring every player gets an equal opportunity to win.
https://www.jungleerummy.com/responsiblegaming

If this is about a particular game, we request you to share the game ID via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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My account is still blocked and also amount is pending my id is prishail I also mail them regarding same

Junglee Rummy customer support has been notified about the posted complaint.

May 08, 2022

Updated by Prishail Still is blocked this junglee rummy is bloody Scammsters they are fooling simply all the numbers provide by them is fake

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May 7, 2022

Verified Support

Hello Prishail,

Thank you for writing us via email.

Our team will connect with you within 24 hours. We would really appreciate your patience.

Thanks & Regards
Team - Junglee Rummy

Prishail's [Complaint's author] reply, May 7, 2022

What patience you are talking about it's more that 3 days now no call no msg yet and why my id is blocked unlocked it what are you guys trying to do

Prishail's [Complaint's author] reply, May 8, 2022

Waited now still u dont have people to reach us and ask what's the matter this is the level of games you run

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My account is blocked also my withdrawal amount is pending I want my account to be unblocked as I love that game and I use to feel if I complain them at least they will understand and the time I wrote them they willl help me instead they blocked me and now I m so bloody pissed I will tweet seriously and hence junglee rummy proven they are wrong and not fair ge play bcoz they don't pay my amount of withdrawal still also they said they will look into it ASAP bt still there is no call or no msg

Junglee Rummy customer support has been notified about the posted complaint.

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May 6, 2022

Verified Support

Hello Prishail,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

Prishail's [Complaint's author] reply, May 6, 2022

What help page I m blocked on your site also I m sending mail from my mail id you haven't revert there as well my id is blocked since two days now and also my withdrawal amount is in process

Prishail's [Complaint's author] reply, May 6, 2022

Also the number which you'll provided is wrong and I m trying since then.. It's seems like people were right about you'll side that this game con innocent and so did that happened with me I was warned and also I have seen negative feedback still I thought no if we play fair nothing will be wrong bt anyways just let me know when are you'll going to unblocked my id

May 6, 2022

Verified Support

Hello Prishail,

Thank you for contacting Junglee Rummy again.

We request you to write us at [protected]@jungleerummy.com

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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Address:

gurgaon

Dear Sir,

This is an issue with playing of online rummy game for money.

I used to play regularly and on 17th april 2022 i found 3 spade 9 in a single game very quickly. This is a 2 pack game and that is not possible. Immediately i raised this concern to the company and their reply is not satisfactory.. They are not providing any digital backup to support their claim. let us see step by step.

1....

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Hi i dropped multiple mails to junglee rummy but no proper response from junglee rummy.pls help any alternate way to get back my money.

Mail id [protected]@gmail.com

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I have applied for a withdrawal on 23rd but still withdrawal not done, they are playing with us,

Junglee Rummy customer support has been notified about the posted complaint.

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Verified Support

Hello Sachin,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

Verified Support

Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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Stop junglee rummy messages

Junglee Rummy customer support has been notified about the posted complaint.

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Verified Support

Hello Sachin,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

Verified Support

Hello Vasanth,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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from Shajapur, Madhya Pradesh

I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2022

Junglee Rummy Customer Care's response Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

Apr 26, 2022

Updated by Dhyansingh111 I don't want to play My11Circle please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your Froud game. So please remove my phone No. [protected] from your database and never send me a message. I beg you! stop!stop stop

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D

Dhyansingh111

Problem not solved stop sending SMS to my contact number [protected]

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Dear team,
I am sethupathy,
my login number;[protected]
User name : ragujanu1010
I played jungle rummy last week ...I deposited 2000 won 16370 ...I decided to withdraw so I placed withdraw request ...20 th April...but still amount not credited in my account ...I expecting instant withdraw but still didn't get my amount ...my account has been locked ...please help mee ...

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Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

Junglee Rummy Customer Care's response Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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Address:

Village- Gagewal, barnala

I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2022

Junglee Rummy Customer Care's response Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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Apr 23, 2022

Verified Support

Hello Preetpal,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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Address:

Karnataka

Dear all
Don't play this fraud game, they are looting our money, you can't win any money in this site, you will lose your money every time

Junglee Rummy customer support has been notified about the posted complaint.

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Apr 19, 2022

Verified Support

Hello Sachin,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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Dear sir, As i playing Junglee rummy for past days and alomost I winning 15000 And I request to withdraw my winning amount, but they not processed to my withdraw request but they blocked my account without any intemation

So I'm not unable to login my account, and withdraw my winning amount

Kindly someone help me to login and Withdraw my winning amount

Thanku...

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Account is locked 6291299718

I am using my mobile [protected] as login.Suddenly it was locked from yesterday night. I have made request of 16767 and 11000 and above in live account.Bug I am unable to login.kindly help me by unlocking and withdrawing the same

Apr 4, 2022

Complaint marked as Resolved

I have sent 4 emails explaining all. Even I have given my PAN, Adhhar card also.

Junglee Rummy customer support has been notified about the posted complaint.

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A

Ankurabhra

Apr 4, 2022

I also intimate them after the same. Basically I used my mobile number to login and having multiple emails. That is why I have given my all email id. I actually don't know which email id is using for this account.That is why asked them to send test mail to all my I'd. I have good amount kindly help

Apr 4, 2022

Verified Support

Hello Ankur,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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I have played for one day and they have blocked by account which has 5k rs in it.
Looks like junglee rummy is looting its user by blocking them and not allowing the fund to be transfer. If you want the ### fair play logic atleast refund the money and then blocked. This is nothing but harassement

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2022

Junglee Rummy Customer Care's response Hello Apurv,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application with your registered email id.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

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I using this website for last 9 years. recent i noticed that there is problem here. its not allowing people to win. when we play high table, even though you have good cards you cant win. for me its happened many time. if we about to win, then they will make the table to be hang or disconnected even if you have good wifi. they are not at all agreeing that and when we rised this question, thwy suddenly blocked my account and saying that it not good for life. i wondered they realised this after 9 year???.

every rupee is a count. why these kind of cheating is happening. many times i rised the issues in 9 years, they will block me.

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2022

Junglee Rummy Customer Care's response Hello,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy

Mar 25, 2022

Updated by pushparaj kaliyaperumal they are saying now now that there will network issue while using this website. they says that they wont care even we have high net and other apps are working, they are saying that when we use this website sometimes network issues happen. they wont take responsible for that.. what a pitty. they are sucking our money without playing

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P

pushparaj kaliyaperumal

from Chennai, Tamil Nadu

Mar 25, 2022

this guys says that my end issues// they are not agreeing .. two people spoke to me and discussed about the issue. they heared everything from me but finally they says network issues.. cheating fellows.. they suck our money without playing

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