[Resolved]  Junglee Rummy — b=lock my account, i don't need to play again your site

May 16, 2019

Junglee Rummy Customer Care's response Dear Dominic,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

We are concerned you feel this way. Your wellbeing is o[censored]tmost importance to us. We hope you understand that we take our users' safety very seriously and request and request you to share your username and contact number or contact us from your registered email id to [protected]@jungleerummy.com quoting the reference number C-2245270 for us to be able to assist you further.

Please note that as per our terms of service, which you agreed to while registering, it is every player's own responsibility to play rummy for entertainment, to the extent they comfortably can. This is why we offer the option of playing free games and tournaments for all our players. Our goal is always to provide a safe, secure, fair and entertaining skill gaming platform for our users. Please remember that rummy is a social game that should be played only for entertainment. Even professionals, who have mastered this game of skill, select to stop playing at certain times. We do not recommend our players to disrupt their normal lives and play rummy.

Rummy is a skill-based Game, and winning and losing depends upon your game strategy and skills. Also, Junglee Rummy is RNG certified and you may find the certification on the link below:
https://www.jungleerummy.com/certification. Hence, we do not have any manual control over the cards.

Here are some additional tips that we'd like you to review with regards to our Responsible Gaming policy to help you in the future: https://www.jungleerummy.com/responsiblegaming

· Strike a balance in your life to check any form of addiction to playing excessively. Never prioritize playing games over other activities that impact your daily life.

· Consider gameplay as a form of re-creation meant for entertainment.

· Keep track of the total time you spend while playing games and limit it.

· If you play cash games, set a limit for your daily/monthly spends and stick to it consistently.

· Always play with a positive mindset and avoid playing in a distressed mood.

· Never play to chase losses and stop playing it if you are on a losing spree.

Again, if we were running an operation that defied our commitment to provide a safe, secure, genuine, fair and entertaining skill gaming platform for our users, we would not have enjoyed the success and support of all our users. Since we do in fact provide a safe, secure and fair skill gaming platform, our users continue to utilize our services to play fair entertaining skill rummy games.

We once again request you to confirm your username with us to be able to resolve your queries on priority.

Thank you for your time!

Regards

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com