[Resolved] Junglee Rummy — Don't waste your time and money playing this game | |||||
I have lost around 10lacs in this online rummy site. My life has reined because of this. The money will never going to come to you. It is always stays with them. They are doing this business by looting people like us. I have observed few thing that i like to share. The more money you add the more they loot you, you will never get a game to win. They will give many jokers prompting to play the game but you will lose the game with 80points. There is a fault in drawing cards. If you try to withdraw the money and then cancel it you will lose all that money. You will never going to get a single paisa from this rummy site. Requesting all the online rummy playiner to stop playing and save your money. And please take some legal action against them. Was this information helpful? | |||||
May 25, 2017 Complaint marked as Resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support Apr 24, 2017 Junglee Rummy Customer Care's response Dear Sir, Greetings from Junglee Rummy. As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible gaming policy at all times: https://www.jungleerummy.com/responsiblegaming: Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments. May we request you to confirm your username or your registered email id so that we could speak to you and resolve your queries. You may also send us an email from your registered email- d to [protected]@jungleerummy.com with your query reference number c1550104 Thank you for your time! Regards Team Junglee Rummy [protected]@jungleerummy.com +[protected]Mon-Fri 10:30 AM to 7:00 PM) | |||||
 2 Comments | |||||
Comments
Yes. I agree with you. This website is just looting people. The more money you put in it the more it will loot you. I am very good with Rummy, however every time I play a game on this website I only lose. I don’t know how that is possible. Also, they are manipulating the game for sure. You get so many Jokers in every game, but still you will lose. I have wasted a lot of money on this website and I regret doing so. I have completely stopped playing any game or tournament on this silly website. It is not at all safe or reliable. They are just here to loot people. I have lost almost 20000 Rs because of this website. Also, when I try to lodge a complaint with their customer care service, they just don’t respond. They are least interested in solving the user’s query. I have had a horrible experience with this website. Never ever am I going to play any game on this site. Stay away from it if you don’t want to lose your hard earned money.
Junglee Rummy Customer Care's response, Oct 4, 2017
Verified Support
Dear Ragini,
Greetings from Junglee Rummy.
We'd like to inform that Rummy is a skill game and is played only for entertainment. Winning or losing a game only depends on your game strategies.
Junglee Rummy is RNG certified which ensures that no one has a manual access/control in the distribution of cards. We'd advise you to take a minimum risk in the game, and use your skills to plan if you'd like to drop the game or continue playing.
We run daily promotions, participating in them for winning cash prizes depends on you.
In reference to your queries that you may have sent to our email-id support@jungleerummy.com - we request you to share your reference number so that we can respond with the status of your request, else you may send us an email again with the reference number "c1650884".
You may also share your username in response to this query and we will definitely get back to you.
Junglee Rummy is committed to responding to all your queries and hence you may also see that our complaint resolution percentage is 98%. This is only because all our customers are important to us and we make sure all their queries are resolved to their satisfaction.
Please understand that posting multiple comments under-resolved complaints may not help, however, if you have specific queries related to your account, you may get in touch with us on +91-11-66481234 from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to support@jungleerummy.com.
Thank you for your time.
Regards
Team Junglee Rummy
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com
Greetings from Junglee Rummy.
We'd like to inform that Rummy is a skill game and is played only for entertainment. Winning or losing a game only depends on your game strategies.
Junglee Rummy is RNG certified which ensures that no one has a manual access/control in the distribution of cards. We'd advise you to take a minimum risk in the game, and use your skills to plan if you'd like to drop the game or continue playing.
We run daily promotions, participating in them for winning cash prizes depends on you.
In reference to your queries that you may have sent to our email-id support@jungleerummy.com - we request you to share your reference number so that we can respond with the status of your request, else you may send us an email again with the reference number "c1650884".
You may also share your username in response to this query and we will definitely get back to you.
Junglee Rummy is committed to responding to all your queries and hence you may also see that our complaint resolution percentage is 98%. This is only because all our customers are important to us and we make sure all their queries are resolved to their satisfaction.
Please understand that posting multiple comments under-resolved complaints may not help, however, if you have specific queries related to your account, you may get in touch with us on +91-11-66481234 from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to support@jungleerummy.com.
Thank you for your time.
Regards
Team Junglee Rummy
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com
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Everything that is happening is controlled by you, who's gonna win and who's gonna lose so that the money stays with you.