[Resolved] Junglee Rummy — fraud and cheating site. please don't join this site | |||
Worst site. Every where looting. Looting in cash games and tournaments. Winner will be decided by the team before the tourney starts. They will not allow us to win in a single deal also. How many of you know about it i don't know. Don't join this site and don't get cheated by junglee rummy. Worst team, worst site, and simply looting money from us. Please don't join this kind of sites this is my personal advice to you guys. I lost so much amount in this site. Don't encourage this kind of sites. Was this information helpful? | |||
Feb 12, 2018 Complaint marked as Resolved Solved this complaint Junglee Rummy customer support has been notified about the posted complaint. Verified Support Feb 13, 2018 Junglee Rummy Customer Care's response Dear Balaji, Thank you for marking your complaint as resolved. We understand that our " Customer Service Champions" are already in touch with you over calls & emails regularly and all your previous queries were also resolved by us. The same is evident as you had marked all the previous complaints resolved from your end. As informed to you in our earlier conversation with us, we'd like to clarify again that winning tournaments totally depends on your skills and strategies and Junglee Rummy has no option or feature to make someone win a tournament. Please understand that we urge all our customers to follow Responsible gaming policy at all times which specifies that every player should deposit within their limits: https://www.jungleerummy.com/responsiblegaming. If you feel you are losing beyond the limits you may: A. Switch to Practice/Free Games B. Switch to Free tournaments and use your skills to win the tournaments C. Modify your Daily/Monthly deposit limit to the minimum. Further, as already informed - the tournaments can only be won use your skills and under no circumstances or way can Jungleee Rummy control the winner of the tournaments as we follow RNG and our certificate can be accessed online https://www.jungleerummy.com/certification Our Customer Service Champions will still reach out to you once again in case you require any further assistance, else you may get in touch with us directly on the details given below. Junglee Rummy is committed to giving you the best customer service at all times. Thank you for time! Team Junglee Rummy +[protected] (Mon - Fri 10:30 AM to 7:00 PM) | |||
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View all Junglee Rummy contact information
We are very concerned about your safety and urge that you do not take any extreme steps for a Rummy game which is just a mode of entertainment.
Junglee Rummy is committed to making Rummy a fun & entertainment experience, and hence urge all our customers to follow Responsible gaming policy given on the below link, at all times:
https://www.jungleerummy.com/responsiblegaming - This policy specifically request you to:
- Strike a balance in your daily life to check any form of addiction to rummy
- Consider rummy as a form of recreational game meant for entertainment
- Never prioritize rummy over other activities that impact your daily life
- Keep a track of the total time you spend while playing online rummy games
- Set a limit for loss in cash rummy games and stick yourself to it consistently
- Always play with a positive mindset and avoid playing in a distressed mood
- Never play to chase losses and stop playing it if you are on a losing spree
Please understand that you should only play to the extent you comfortably can, and in case it is becoming a priority over your daily routine & relationships you should immediately stop playing.
We have in fact implemented Pre-defined limit for maximum cash deposits to discourage any gaming obsession. All our customers may control and manage their deposits and set their daily/monthly limits themselves.
As a responsible gaming provider, we proactively locked your account as we felt that you were unable to control your urge of playing the game which is also evident on this complaint as you are not hesitant to put your and your family life at risk.
You are welcome to play as long as you know your limits towards the extent to which you can play. Your account was locked because we are concerned for your safety. We do in fact provide a safe, secure and fair skill gaming platform and hence our users continue to utilize our services to play fair entertaining skill rummy games.
Please understand that Rummy is a form of a recreational game meant only for entertainment and it should not at any point impact your daily life.
Again, we request you to be safe and take a complete break from gaming for some time. We hope you understand that we take these matters very seriously and the process to lock your account is ultimately in your best interest.
Thank you for your time!
Team Junglee Rummy
+91-11-66481234 (Mon-Sat 10:00 AM to 7:00 PM)
Email: support@jungleerummy.com