[Resolved] Junglee Rummy — fraudest site

Prashubr

from Bengaluru, Karnataka

Website:

Junglee rummy.com

Hi guys, I am here to tell how junglee rummy is making fool each o[censored]s.
Not only junglee rummy I request you to don't play any online cash games as all of them are fraudest. In the beginning they will give you very good cards later after some 1000 games they show there real face. After some games you may win only 3 to 5 games out of 50. That is also losing huge amount and winning very sample amount. There not even leaving that small amount they will make you play and eat the entire money.

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Jul 12, 2018

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Junglee Rummy Customer Care's response Dear Prashanth,

Greetings from Junglee Rummy.

We are concerned you feel this way, however, We'd like to inform that Junglee Rummy is one of the leading and India's most trusted Rummy Website. Also, we are committed to giving you the best support at all times. Our customer service champions were constantly in touch with you over the phone in response to all your queries.

As a responsible and the fastest growing rummy website in the country, we have taken all possible steps to ensure that we give a fair platform to all our players to try out their rummy skills. Entertainment Rummy is a skill game, winning/losing a game only totally depends on your skills and strategies.

Also, Junglee Rummy is RNG certified and you may find the certification on the link below:
https://www.jungleerummy.com/certification

Please note that as per our terms of service, which you agreed to during registration; it is every player's sole responsibility to play Rummy for entertainment, to the extent that they comfortably can. This is why we offer the option of playing free games and tournaments to all our players. Our goal is always to provide a safe, secure, fair and entertaining skill gaming platform for our users, and we have indeed been enjoying the support of our customers since our launch.

Please remember that rummy is a social game that should be played only for entertainment. Even professionals, who have mastered this game of skill, select to stop playing at certain times.

Basis your request and a responsible gaming service provider, we have taken a step further to ensure that you don't incur any further losses and locked your account permanently so that you cannot fund your account any further. Hope you understand that your wellbeing is utmost important for us and your account was locked for your safety. Here are some additional tips that we'd like you to review with regards to our Responsible Gaming policy to help you in the future: https://www.jungleerummy.com/responsiblegaming

· Strike a balance in your life to check any form of addiction to playing excessively. Never prioritize playing games over other activities that impact your daily life.

· Consider gameplay as a form of re-creation meant for entertainment.

· Keep track of the total time you spend while playing games and limit it.

· If you play cash games, set a limit for your daily/monthly spends and stick to it consistently.

· Always play with a positive mindset and avoid playing in a distressed mood.

· Never play to chase losses and stop playing it if you are on a losing spree.

With our own robust monitoring & fraudulent activity prevention system, we indeed provide the most secure, fair & the safest environment to all our users who continue to utilize our services to play fair entertaining skill rummy games. This is the reason why we have seen the success we enjoy as our users continue to utilize our services since our launch many years ago.

Thank you for your time.

Regards,

Team Junglee Rummy
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com