[Resolved] Junglee Rummy — i begging to every indian help me from this dangerous online virus "junglee rummy"

pkhiladi

from Nandura, Maharashtra

Website:

www.jungleerummy.com

Hello i m "pkhiladi786". Rummy player will know me. I lost upto 4 lakh my father and my 2 years saving to build home and now i lost that all so i am in very big trouble. First i trust on this site and added little money, which i get double and after that i continuously lost upto 4 lakh. Now i lost my metal state and thinking about to attempt suiside. If the junglee rummy company have doubt on me then they can check my account transection.
Please take my complaint seriously and help me junglee rummy. If someone have information or help to me then contact me on [protected]. I m waiting for you help.

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May 27, 2018

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2018

Junglee Rummy Customer Care's response Dear Pranav,

We are very concerned about your safety and urge that you do not take any extreme steps for a Rummy game which is just a mode of entertainment.

Junglee Rummy is committed to making Rummy a fun & entertainment experience, and hence urge all our customers to follow Responsible gaming policy given on the below link, at all times:

https://www.jungleerummy.com/responsiblegaming - This policy specifically request you to:

- Strike a balance in your daily life to check any form of addiction to rummy
- Consider rummy as a form of recreational game meant for entertainment
- Never prioritize rummy over other activities that impact your daily life
- Keep a track of the total time you spend while playing online rummy games
- Set a limit for loss in cash rummy games and stick yourself to it consistently
- Always play with a positive mindset and avoid playing in a distressed mood
- Never play to chase losses and stop playing it if you are on a losing spree

Please understand that you should only play to the extent you comfortably can, and in case it is becoming a priority over your daily routine & relationships you should immediately stop playing.

We have in fact implemented Pre-defined limit for maximum cash deposits to discourage any gaming obsession. All our customers may control and manage their deposits and set their daily/monthly limits themselves.

As a responsible gaming provider, we have proactively locked your account as we felt that you were unable to control your urge of playing the game which is also evident on this complaint as you are not hesitant to put your life at risk.

You are welcome to play as long as you know your limits towards the extent to which you can play. Your account is locked because we are concerned for your safety. We do in fact provide a safe, secure and fair skill gaming platform and hence our users continue to utilize our services to play fair entertaining skill rummy games.

Please understand that Rummy is a form of a recreational game meant only for entertainment and it should not at any point impact your daily life.

Again, we request you to be safe and take a complete break from gaming for some time. We hope you understand that we take these matters very seriously and the process to lock your account is ultimately in your best interest.

Thank you for your time!

Team Junglee Rummy
+[protected]Mon-Sat 10:00 AM to 7:00 PM)
Email: [protected]@jungleerummy.com