Junglee Rummy — I was logged in on three games at a time how is it possible

Address:Nagpur

Dear Friends.

My name is Nitin and my user ID is nitindosa142.
I strongly suggest/believe this kind of site should be stopped and penalized for cheating the public

we play for fun and also anticipating the site is genuine and do not cheat us

My complaint to the site is copied Below

Twice I have been disconnected from a game and thrown out of the game as well as I was in the game playing that game. And there was no network issue from my side as I m using two cell phone with different networks and plays with the same I'd on both the phones but there was no joined games. Once they have given me a bonus of 1000 rs and told them as this things should never happen again in the future and it di happen.

And my second complaint was that I was logged in on three games at a time how is it possible for me to play three games at a time and when I complaint to them they are say that it is a technical problem please explain me the problem and there supervisor are so rude the name is Mr Sandeep and Mr Dattu can't answery questions and disconnected the call is this the way to treat a customer who has deposited lakhs of rupees.

Please guys don't trust these people and guys suggest me what to do next should I file an FIR against them or file a case against them.
My email id is [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Junglee Rummy customer support has been notified about the posted complaint.
Sep 12, 2020
Updated by Nitin Dorsetwar
And if I say that I log a complaint they will block my account..when I ask them the reason they say we have the authority to block anyone's account with intimating the customer
Verified Support
Sep 14, 2020
Junglee Rummy Customer Care's response
Hello Nitin,

Thank you for writing to Junglee Rummy and We apologize for the inconvenience.

We completely understand your concern is related to game disconnection.Please be assured we will help you with your concern.

our concerned team would contact you on your registered mobile number to resolve your queries within 24 hours.

Your satisfaction means everything to us. We will continue to serve you to the best of our ability.

If you need any further assistance, please let us know by replying to this email. We'll be happy to assist you.
Complaint comments 

Comments

So many days that I have posted the complaint but no reply from the so called no1 rummy site.
Even they have blocked my account is this the way to treat a customer.
As you said to email your support team but no reply from them also and no calls yet received so that the issue will be resolved... pathetic rummy site

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Junglee Rummy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1041
    Pending
    728
    Resolved
    220
    Junglee Rummy Phone
    +91 11 6648 1234
    Junglee Rummy Address
    PO Box 6502, New Delhi, Delhi, India - 110027
    View all Junglee Rummy contact information