[Resolved]  Junglee Rummy — junglee rummy cheating

Address:500090

Hi everyone
Jungle rummy is completely cheating site. They r just maintain there site only looting our money. My deposit is more than 50lakh and my withdrawal s only 17lakhs. When u go to bigger table s they stary to looted. When u play small tables u eaarn somemuch. They customer support is worst. I am going to suicide. With along my wife. I got a appointment. Delhi ap bavan. Tv 9, abandoned andrajyothi, banjarahills tdp office. This is my i'd. [protected]@gmail.com. Anyone to cheated by jungles tummy. Send a mail i will escalate ur issues also. With couple of days am going to live with media. And delhi ap bhavan am going big issue this with death.
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Mar 22, 2018
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Junglee Rummy Customer Care's response
Dear Naveen,

We are very concerned about your safety and urge that you do not take any extreme steps for a Rummy game which is just a mode of entertainment.

All your other posts on this forum have already been responded. Junglee Rummy is committed to making Rummy a fun & entertainment experience, and hence urge all our customers to follow Responsible gaming policy given on the below link, at all times:

https://www.jungleerummy.com/responsiblegaming - This policy specifically request you to:

- Strike a balance in your daily life to check any form of addiction to rummy
- Consider rummy as a form of recreational game meant for entertainment
- Never prioritize rummy over other activities that impact your daily life
- Keep a track of the total time you spend while playing online rummy games
- Set a limit for loss in cash rummy games and stick yourself to it consistently
- Always play with a positive mindset and avoid playing in a distressed mood
- Never play to chase losses and stop playing it if you are on a losing spree

Please understand that you should only play to the extent you comfortably can, and in case it is becoming a priority over your daily routine & relationships you should immediately stop playing.

We have in fact implemented Pre-defined limit for maximum cash deposits to discourage any gaming obsession. All our customers may control and manage their deposits and set their daily/monthly limits themselves.

As a responsible gaming provider, we proactively locked your account as we felt that you were unable to control your urge of playing the game which is also evident on this complaint as you are not hesitant to put your and your family life at risk.

You are welcome to play as long as you know your limits towards the extent to which you can play. Your account was locked because we are concerned for your safety. We do in fact provide a safe, secure and fair skill gaming platform and hence our users continue to utilize our services to play fair entertaining skill rummy games.

Please understand that Rummy is a form of a recreational game meant only for entertainment and it should not at any point impact your daily life.

Again, we request you to be safe and take a complete break from gaming for some time. We hope you understand that we take these matters very seriously and the process to lock your account is ultimately in your best interest.

Thank you for your time!

Team Junglee Rummy
+[protected]Mon-Sat 10:00 AM to 7:00 PM)
Email: [protected]@jungleerummy.com
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