[Resolved] Junglee Rummy — looting site and chatting site

BALAJI Aaaa

from Rajahmundry, Andhra Pradesh

Address:

Krishna, Andhra Pradesh, 521101

Hello Guys,

As I have already raised couple of complaints about this site.

I had a conversation with customer couple times and I am satisfied yet to all my queries. They try to explain me how the game will run. If they have RNG certificate and they are genuine why people will complain every time.

Day by day the negativity about the site is increasing in players mostly old players. I am also a old player and Lost so much money in this site.

I almost play every tournament in this site but once or twice won first prize in tournines. That too which have very small amount for first prize.

I play almost every weekened tourney whihc has free entry and 15, 20 or more I will join all tournines. In the first round itself I will be eliminated by them(RNG).

Today also played a superstars 10k tourney and lost in 1st round. Out of 6 deals. I didnt placed the show in one deal and I am able to play only one deal properly rest are worst.

As i get irritated and I placed wrong show in last deal.

We should stop this kind of sites. people are loosing alot. even myself I lost huge amount. When they spoke to me they simply say its ur responsibility.
Ofcoarse it is becoz they are looting us and its our fault to encourage this kind of sites.

Beware guys. Lost money will never come.

They encourage newbies by making them winners in big tournies.

Thanks for looting us

Balaji A

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Feb 5, 2018

Complaint marked as Resolved

Solved as of now.

Junglee Rummy customer support has been notified about the posted complaint.

Feb 03, 2018

Updated by BALAJI Aaaa Hi,

Please don't mark my complaints as resolved.

None of them are resolved.

I will keep on updating my complaints about this site.
If anybody wants to know more i gave my number in my previous complaints.

Just beware before you join. Later don't cry like me.

I don't know about other complaints whether they are solved or not but mine is not yet solved.

I had a conversation with them but not yet solved the issues.

Thanks,
Balaji A

Verified Support

Feb 08, 2018

Junglee Rummy Customer Care's response Dear Balaji,

Greetings of Junglee Rummy.

Thank you for marking your complaint as resolved.

We are concerned you feel this way, however, we'd like to clarify that winning tournaments totally depends on your skills and strategies and Junglee Rummy has no option or feature to make someone win a tournament.

As you have yourself mentioned that Junglee Rummy is RNG certified which means that the cards are dealt with all our players randomly. You may view our certification for your reference on - https://www.jungleerummy.com/certification

Please understand that we urge all our customers to follow Responsible gaming policy at all times which specifies that every player should deposit within their limits: https://www.jungleerummy.com/responsiblegaming. If you feel you are losing beyond the limits you may:

A. Switch to Practice/Free Games
B. Switch to Free tournaments and use your skills to win the tournaments
C. Modify your Daily/Monthly deposit limit to the minimum.

Further, as already informed - the tournaments can only be won use your skills and under no circumstances or way can Jungleee Rummy control the winner of the tournaments as we follow RNG.

We also understand that you have already had a conversation with our " Customer Service Champion " regarding all your queries and you were satisfied with the given response. Our "Customer Service Champions" will still reach out to you once again in case you require any further assistance.

Thank you for time!

Team Junglee Rummy
+[protected]
(Mon - Fri 10:30 AM to 7:00 PM)

Feb 08, 2018

Updated by BALAJI Aaaa Hello Team,

I am not expecting the same reply 1000 times.

I am hearing your same reply every time that it totally depends on your skills and strategies.

as per your reply, I understand that I don't have good playing skills and strategies.

Since I marked my complaints as resolved, In written format it is solved but not in practical game.

The same result is appearing for me. Anyway I stopped adding money to my account coz I don't want to pay a single rupee to you. So i am just playing tournaments only.

Not even winning single deal also out of 6 deals.

This is what you want to tell me right.

very good experience for me.

Thanks for your kind reply.