[Resolved] Junglee Rummy — lose my money in junglee rummy | |
My account in junglee rummy is locked... I contact junglee rummy they not respond correctly... They tell you and your friend is play cash games on same ip... But whose persons belong to same ip adress not played in same table... They tell you play on same table... How it is possible... I loss 2500 money... Dont play junglee rummy it is fraud... Please friends dont play my contact number [protected] Was this information helpful? | |
Nov 7, 2017 Complaint marked as Resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support Oct 06, 2017 Junglee Rummy Customer Care's response Dear Sakam, Greetings from Junglee Rummy. We take the fair play of Online Rummy on JungleeRummy very seriously. In order to prevent any form of fraud or unfair play in our games or on our site - all user actions including - deposits/identity verification/rummy games / individual hands are monitored to ensure a safe, legal and fair environment for all our users. Rummy can be played with your circle of friends, but as a social game, not a team effort. Every single game must be a fair individual effort. Our Risk management team, during verification of your account, observed that you were not following our terms & conditions, hence, your account got locked and an intimation email was sent out due to as soon as your account was locked. Please understand that these activities are not permissible and we make sure necessary actions are taken so that other players of our website are not affected and their trust on Junglee Rummy is always intact. You may visit https://www.jungleerummy.com/termsofservice for more details. For any further assistance, please contact us directly on +[protected] from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [protected]@jungleerummy.com. Thank you for your time. Regards Team Junglee Rummy +[protected]Mon-Fri 10:00 - 19:00) [protected]@jungleerummy.com | |
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