[Resolved] Junglee Rummy — Money Debited still no Refund

[Resolved] Junglee Rummy — Money Debited still no Refund

R Ram900355@7 Jan 31, 2022 Feb 25, 2023 This thread was updated on Feb 25, 2023

On 25th Oct three transaction got success for the amount of Rs.10000 as per my bank statement but in Junglee rummy account only two were success and one got failed.. Failed transaction amount Rs.10000 still not credited to my bank account.. On same day 25th Oct I reached to customer service where they confirmed transaction got failed amount will be refund to you bank account in 7 working days but still amount not credited.. Attached screenshot for your reference.. Please assist either amount rs10000 needs to be credited to rummy account or to my bank account +1 photos Was this information helpful? No (1) Yes (4)
Feb 1, 2022 Complaint marked as Resolved Issue resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support Feb 01, 2022 Junglee Rummy Customer Care's response Hello Ram, Thank you for contacting Junglee Rummy. We request you to write us via the Help Page from your registered email id or reply to the same email thread. We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest. Thanks & Regards Team - Junglee Rummy
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Ram900355@7

Feb 1, 2022

Issue resolved

Aathilqwer

Feb 25, 2023

I deposited 5000 on junglee rummy via gpay it's successful amount debited in my account but not credited to account i searched in all deposits and transanctuon it's not shown that 5000