[Resolved] Junglee Rummy — name and date of birth changes

Raining

from Coimbatore, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600044

I want to change my name and date of birth details I send all my id proofs aadhar card, voters id and passport details thru mail past 4 days but still they not change my name and date of birth details.They are not giving proper response and simply they are forwarding messages and waited for so many days to get the positive response. So I need to deactivate my account.

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Sep 11, 2018

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Junglee Rummy Customer Care's response Dear Sir/Ma'am,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

We understand your concerns, do share your username/registered email id for us to be able to help you. Please be assured that we are committed to giving you the best customer service at all times. The maximum time taken by our team to resolve your query is 24 hours.

Do send us an email with the reference number c2044072 and our team will resolve your queries.

Regarding your request for deactivation - we are sure it wouldn't be required as your queries would be resolved to your satisfaction.

For further queries, you may also contact us on +[protected] between Monday to Saturday (10:00 AM to 7:00 PM)

Thank you for your time!

Aug 21, 2018

Updated by Raining My complaint is solved
Thanks