[Resolved] Junglee Rummy — no. 1 fraud company - fraud players and fraud games

manojsaini0

from Delhi, Delhi

Website:

www.jungleerummy.com

The website https://www.jungleerummy.com/ which is also known as junglee rummy is a fraud online game website, i registered on this site and started playing rummy game, unfortunately i lost more than 50000 (Fifty thousand rupees). I didn't win even a single game and earned money from there. By the time i noticed that the other players give cards to each other when i was close to win the game. Only a single person was operating the many accounts or users who were playing with me. Don't play and invest your hard earned money into this website and they are fraud fraud fraud just fraud. They also send continues unwanted messages to your personal mobile number even after you stopped playing and unsubscribed from their newsletter. They force you to play and give you exciting offer to earn money without using credit or debit card, they just give only 25 inr when you register. When you lose this money, then you have to add more money from your credit or debit card, but i am sure they are fraud and you can't win money from their site. Totally fraud and scammers are there and waiting to cheat you.

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Oct 31, 2017

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Junglee Rummy Customer Care's response Dear Sir,

Greetings from Junglee Rummy.

We are concerned you feel this way, however, Junglee Rummy is one of leading Rummy Sites - and we take fairness our site with utmost importance.

Please understand that Rummy is a social game, played only for entertainment and at any point of time should not be considered as a medium of earning money. Please note that per our terms of service that you agreed to during registration, it is every player’s sole responsibility to play Rummy for entertainment, to the extent that they comfortably can. This is why we offer the option of playing free games to all our players.

We also request our users to follow responsible gaming policy at all times - https://www.jungleerummy.com/responsiblegaming

Additionally, our risk management team verifies all accounts playing games and in order to prevent any form of fraud or unfair play in our games or on our site - all user actions including - deposits/identity verification/rummy games / individual hands are monitored to ensure a safe, legal and fair environment for all our users.

If you feel that in a particular game you have observed that the users were not following our terms & conditions - you are requested to send the Game-ID and usernames to [protected]@jungleerummy.com. We will investigate those accounts and get back to you.

In case you wish to unsubscribe to our emails/SMS, please send us an email from your registered email-d to [protected]@jungleerummy.com and the needful will be done within 24 working hours.

Please also note that we do give a credit of Rs. 25 - as a part of our promotions however we don't at any point of time force our users to play games. It is completely on the players if they want to participate in a particular promotion.

As already informed, you also have an option to play free games. You may also participate in free tournaments - the winnings from the tournament may also be withdrawn.

Junglee Rummy is one of the leading Rummy Sites - and our resolution percentage of the complaints posted on this site is 96% - which itself tells how we treat all our customers with the best and make sure all their queries are resolved.

You are requested to send us an email from your registered email id along with your username and complaint reference number - c1713850 -so that additionally we can arrange a callback for you.

For any further assistance, please contact us directly on +[protected] from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [protected]@jungleerummy.com.

Thank you for your time.

Regards

Team Junglee Rummy
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com