[Resolved]  Junglee Rummy — online rummy site/ withdrawals hold for 20 days

Address:Nellore, Andhra Pradesh, 524322
Website:m.jungleerummy.com/?rdr=m

They are not giving proper response and simply they are forwarding messages and waited for so many days to get the positive response. For every 2 or 3 days they have sent similar kind of forwarded messages and even for any fraudulent things for other sites, They close the account and money has refunded. Here, They want money and also they are not given proper response for any mails. They have treated users are in a different manner. All users should be treated in a same manner for any sites. We are funders not beggers.. they created that situation. Even I raised my voice because of the frustrations today then they said we will give u satisfaction with in 30 mins after they locked my account with out refunded my money. Kindly please sort it out asap And make an initiation to do not do this kind of things by the site. Forwarded messages and monark minded people. Even I got a frustration to commit sucides like this type of torchured thing. Attaching all of the mails. Review it and give them a big warning and also suggust you that send an notification to all states to ban this site.

Have sent a mail to them on this evening.

Hi,

Deduct 900 RS as a penalty and already u locked my account right .. you are not all an educated person.. Even u don't have rights to do the job on it.. Simply forwarding the mails means .. you are not a post man.. 3 mails are forwarded mails from with out any proper response.

R u reading the mails from the users(not)
R u giving user satisfaction ( not)
R u providing an mediation to ur site and user( not)
R u responding in a way ( not).

So, process my withdrawal amount of 2000 RS r else I will go in my way..

Regards,
Girish.
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Jul 13, 2018
Complaint marked as Resolved 
I got a positive response from their end. The account has opened and money is being transferred. Thanks, Giri.
Junglee Rummy customer support has been notified about the posted complaint.
Jul 11, 2018
Updated by Giri2345we
Hello

Still I am phasing same issue with Junglee rummy account.
Verified Support
Jul 24, 2018
Junglee Rummy Customer Care's response
Dear Mr. Kumar,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

Thank you for marking your query resolved. We'd like to inform that Junglee Rummy is one of the leading and India's most trusted Rummy Website. Also, we are committed to giving you the best support at all times. As you confirmed that our team was able to resolve your queries to your satisfaction - hence in future for all your queries, you may get in touch with us directly.

As you understand from our terms of service We take the fair play of Online Rummy on JungleeRummy very seriously. In order to prevent any form of fraud or unfair play in our games or on our site - all user actions including - deposits/identity verification/rummy games / individual hands are monitored to ensure a safe, legal and fair environment for all our users. All verification measures are taken to ensure we give all our players a safe & fair environment to enjoy their favorite cash rummy games without worrying.

As our Customer Service Champion had resolved all your queries, we would like to reiterate that we would love to see you on the tables again and hope you enjoy playing your favorite game Rummy for entertainment and win basis a fair individual effort and not a team effort. Request you to extend your support in keeping Junglee Rummy Fair for all our players and keep playing on Junglee Rummy.

For any further assistance, please contact us directly on +[protected] from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [protected]@jungleerummy.com.

Thank you for your time.

Regards,

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com
Jul 24, 2018
Updated by Giri2345we
Okies.
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