[Resolved] Junglee Rummy — poorly handled rummy website | |||
Junglee rummy website is not designed for user convenience. It’s a total nightmare playing rummy on this website. For starters, the website loads each page very slowly and when playing a game, it keeps lagging. You get frustrated and end up losing your concentration, thus losing your game. Also, considering i am ace rummy player, and winning only 1 game out of 26, i feel like the games are rigged. Cards you receive always bad, so you have to eventually drop. I am very upset with my experience on this website. I had almost given up on online rummy, and then my friend asked me to give khelplay rummy a try. This website is fantastic and navigating through it is a breeze. I am extremely delighted to play games on khelplay rummy. I have won 10 out of 13 games and also a tournament and earned rs. 4000 in total. I requested for a withdrawal and received the earnings in 2 days. It has been a fantastic experience playing here, so i highly recommend khelplay rummy to all. Do play their online tournaments, especially the ones with free buy-ins. They cash prizes are simply mind blowing here. Was this information helpful? | |||
Jun 25, 2018 Complaint marked as Resolved Junglee Rummy customer support has been notified about the posted complaint. Verified Support May 25, 2018 Junglee Rummy Customer Care's response Dear Jayesh, Greetings from Junglee Rummy. We are concerned you feel this way, however, Junglee Rummy is India's most trusted Rummy Website, and is very user-friendly. In case you are playing on a high-speed wifi connection or playing on a 4G network on phone - there will be no lag in loading the website/game tables or disconnections. If you feel your internet connection is perfect - share the screenshots of the issues being faced by you on [protected]@jungleerummy.com and we will definitely look into it on top priority. Also, please note that Junglee Rummy is RNG certified which means that the cards are dealt randomly. You may view our certification for your reference on https://www.jungleerummy.com/certification Winning a rummy game totally depends on your skills and strategies and since Junglee Rummy is India's most trusted rummy website, we have a lot of skilled players registered on the website. Additionally, as a Responsible Skill Rummy games Website, we always ensure that all our customers play only for skill games entertainment to the extent they comfortably can. This is why we've Responsible Gaming features such as giving all our players excess to set their daily/monthly deposit limits, so that they may keep control on the amount they wish to invest for playing entertaining skill rummy game. With our own robust monitoring & fraudulent activity prevention system, we indeed provide the most secure, fair & the safest environment to all our users who continue to utilize our services to play fair entertaining skill rummy games. This is the reason why we have seen the success we enjoy as our users continue to utilize our services since our launch many years ago. We would like to assist you with all your queries, hence we request you send us an email from your registered email-id on [protected]@jungleerummy.com with the reference number "c1963093". Our customer service champions will speak to you and try and resolve all your queries to your satisfaction. For any further assistance, please contact us directly on +[protected] from Monday to Saturday 10:00 AM to 7:00 PM. Alternatively, you may send us an email to [protected]@jungleerummy.com. Thank you for your time. Regards Team Junglee Rummy +[protected]Mon-Fri 10:00 - 19:00) [protected]@jungleerummy.com | |||
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Dear JAyesh I request Kindly Stop playing in junglerummy i think your new player in junglerummy as my experience i just go throth all complaints bro please dont play in junglerummy
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