[Resolved] Junglee Rummy — withdraw money

Jeet234

from Delhi, Delhi

Address:	New Delhi, Delhi, 110092
Website:	Www.jungleerummy.com

Hello sir i am jeetram my user id jeet234 of your junglee rummy site and i am deposits 1000 with promo code (Army) and i win 11000 nd withdrawal 10000" after 14 hour my withdrawal amount in under varification next 1 day he send me mail violation and term conditions. He says i am maximum number game play with (Manjumv). But i only play 5 games with her in single deal rummy. I say many times i am not wrong but he not listening. I request to you all of not deposit this rummy site its fake. He have not address in google.. If you lose you are good if you win you are wrong and thay don't give you money also block your account..

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Jan 22, 2018

Complaint marked as Resolved

It's some mistake delete my complaint. They are resolved my problem so delete that complaint and thank you for supporting. Some missandsteding between me and junglee rummy risk management team so Mr naveen help me listen my problem and short out the my problem so now my problem are resolved. Now I am happy so delete that's complaint on your site sir thank you for supporting me that's a nice website for the people.

Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

Junglee Rummy Customer Care's response Dear Jeet,

We understand your concern, however, in Junglee Rummy, all verification measures are taken to ensure we give all our players a safe & fair environment to enjoy their favorite cash rummy games without worrying.

Since you are actively playing with Junglee Rummy you must be aware of our robust risk management process which ensures that all customer accounts are verified for your account safety.We take the fair play of Online Rummy on JungleeRummy very seriously. In order to prevent any form of fraud or unfair play in our games or on our site - all user actions including - deposits/identity verification/rummy games / individual hands are monitored to ensure a safe, legal and fair environment for all our users by our risk management team. Hence, when you place a withdrawal request our team checks the deposits and games played by you and request documents for verification if required.

As you have yourself mentioned that the complaint has been resolved by us, We request you to continue your support in keeping Junglee Rummy Fair for all our players and keep playing on Junglee Rummy. Since we provide a safe, secure and fair skill gaming platform, our users continue to utilize our services to play fair entertaining skill rummy games which is evident on this platform as our complaint resolution is at 95%.

For any further assistance, please contact us directly on +[protected] from Monday to Friday 10:00 AM to 7:00 PM. We will be happy to assist you further.

Thank you for your time and resolving the complaint.

Regards,

Team Junglee Rummy
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com