Jupiter Hospital — Excess/Inappropriate/wrong billing

Over and above the careless of the doctor (chetna bakshi), now the support/ customer care / billing staff is doing the same thing.
Out of my 2, 60, 000 bill amount almost 50, 000 is not approved by the Insurer ans in this 50, 000 most of the amount which is unapproved is blood testing and i am asking from last 1 month what is this test regarding.
Since i have been asked to arrange the blood which will be cost effective for me, so i done that now with the bill coming into it seems that arranging blood cost me 4 times higher...
Was this information helpful?
No (0)
Yes (1)
Jupiter Hospital customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2020
Jupiter Hospital Customer Care's response
Dear Mr. Modi, We are sorry that you have not received an explanation to your satisfaction regarding the tests ordered and its billing. We request you to share with us the name of the patient and the MR Number, in order for us to investigate and respond to your concerns.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jupiter Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    57
    Pending
    0
    Resolved
    4
    Jupiter Hospital Phone
    +91 22 2172 5523
    +91 22 2172 6666
    +91 22 2172 5555
    Jupiter Hospital Address
    Eastern Express Highway, Thane, Maharashtra, India - 400601
    View all Jupiter Hospital contact information