Jupiter Hospital — refund of security deposit of rs 5000/-

Address:Baner pimple- nilakh rd, pune, Pune, Maharashtra

Hi,
My name is kiran tapkir.
I underwent pcnl surgery in jupiter hospital on 08/07/2019 to 12/07/2019 and my hospitalization bill was settled under insurance policy. However, i have not received my rs 5000 which i paid as a deposit. Hospital staff had promised that it will refunded once bills are cleared by insurance company but it has not refunded it.

Please help me get refund asap

Mob no [protected]
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Jupiter Hospital customer support has been notified about the posted complaint.
Aug 18, 2019
Updated by Guru92
PFA bill reciept

Verified Support
Aug 20, 2019
Jupiter Hospital Customer Care's response
Dear Mr. Tapkir, we sincerely regret the trouble you've faced. Please be informed that due to water logging in our hospital, our systems were not functioning, and hence we could not update the billing details. Your refund has been initiated on 17/08/2019. We trust that our TPA has spoken to you regarding the matter. Feel free to get back to us or call on [protected] for any other assistance you require.
Complaint comments 

Comments

Dear Mr. Tapkir, we sincerely regret the trouble you've faced. Please be informed that due to water logging in our hospital, our systems were not functioning, and hence we could not update the billing details. Your refund has been initiated on 17/08/2019. We trust that our TPA has spoken to you regarding the matter. Feel free to get back to us or call on [protected] for any other assistance you require.

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    Jupiter Hospital Phone
    +91 22 2172 5523
    +91 22 2172 6666
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    Eastern Express Highway, Thane, Maharashtra, India - 400601
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